• Drive key strategic initiatives identified by the SVP Operations• Works with project sponsors and stakeholders to develop project plans including the scope statement, schedule, and communication plan• Develop creative and insightful analyses to support development of business cases• Lead the teams responsible for delivery of assigned strategic initiatives• Manage project development from initiation to closure• Create presentations to executive leadership, senior management, and peers across the enterprise to ensure alignment and synergy• Provide operation and technical consultation• Prepare request for proposal responses and Best and Final presentations within area of expertise • Oversee and lead Business Continuity Plan for the enterprise to mitigate disruption/disaster risk

• Accountable to internal and external customers for service delivery expectations while ensuring a high degree of employee engagement and collaboration across enterprise leadership. • Implemented systems and processes to improve efficiency and manage risk associated with performance guarantee and service level agreements at both enterprise and business unit levels. • Developed and implemented a several strategic business plans related to operational efficiency and service readiness, quality, training, employee retention• Working knowledge of Kaizen process and methodology• Managed the cost center labor and expense budget to meet targeted goals for budget year• Oversee the management of responses and maintenance of performance guarantee and contractual language for area of responsibility.• Provide consultation to internal and external customers on technical implementation of benefit and formulary designs.

• Project Management of Corporate Development Strategic Initiatives, including planning, scheduling, communication, task/activity management, vendor management, escalation and coordination between cross-functional teams and internal/external stakeholders.• Responsible for coordination, review and tracking of Legal and Compliance oversight for Corporate Development Strategic Initiatives

Manage the functional unit responsible for Pharmacy Benefit plan design and configuration. Accountable for Benefit Change request processes, project and task management and delivery.

Responsible for rate configuration of Automobile insurance for on-line rating and quote requests for direct consumer purchasing.