Jennifer L. Email & Phone Number
Who is Jennifer L.? Overview
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Jennifer L. is listed as Pension Benefits Consultant at OPTrust, a company with 312 employees, based in Hamilton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jennifer L..
Jennifer L. previously worked as Senior Client Loyalty and Retention Specialist at Telus and Employee Engagement Specialist at Telus. Jennifer L. holds Chrp, Human Resources from Mohawk College.
Email format at OPTrust
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About Jennifer L.
I have over 20 years of client service experience and leadership. As a Senior Client Retention Specialist for TELUS for 16 years, I have developed strong client account management, performance management, and communications skills. I am passionate about fostering an inclusive and diverse workplace and community and have facilitated DEI training and information sessions for team members at TELUS. I have received multiple awards for my contributions, including the Team Choice Award for Community Engagement and multiple TELUS Leading Stars Awards for outstanding performance and leadership in my role.
Jennifer L.'s current company
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Jennifer L. work experience
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Senior Client Loyalty And Retention Specialist
- Managed complex customer cases focusing on business policy and client experience
- Conducted detailed investigations into client account issues, leading to effective, tailored solutions
- Responsible for accurate complex record keeping for 70+ clients daily
- Developed and implemented client retention strategies, ensuring service inclusivity for individual needs
- Recognized for performance excellence in conflict resolution and client service, winning the TELUS Leading Stars Award 3 years in a row
Employee Engagement Specialist
- Developed employee recognition and engagement programs to enhance productivity and employee satisfaction
- Led workshops on resources available to TELUS employees for professional and personal development such as EAP and TELUS Health Solutions
- Facilitated workshops on skills and career development with the National Career Engagement Team
Colleagues at OPTrust
Other employees you can reach at optrust.com. View company contacts for 312 employees →
Sophia Xue
Colleague at OptrustToronto, Ontario, Canada, Canada
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Marcus Lo Re-Sant, Cpa, Cga
Colleague at OptrustCanada, Canada
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Tracy Burnett
Colleague at OptrustBurlington, Ontario, Canada, Canada
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Jane Rennie
Colleague at OptrustToronto, Ontario, Canada, Canada
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Garth Billington
Colleague at OptrustToronto, Ontario, Canada, Canada
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Linda Fix
Colleague at OptrustToronto, Ontario, Canada, Canada
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Sozanny Chea
Colleague at OptrustToronto, Ontario, Canada, Canada
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Lilian Leander
Colleague at OptrustToronto, Ontario, Canada, Canada
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Masoud Tasharofi
Colleague at OptrustCanada, Canada
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Jing-Yi Chen, Cfa
Colleague at OptrustGreater Toronto Area, Canada, Canada
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Jennifer L. education
Chrp, Human Resources
Journalism - Print, Journalism
Frequently asked questions about Jennifer L.
Quick answers generated from the profile data available on this page.
What company does Jennifer L. work for?
Jennifer L. works for OPTrust.
What is Jennifer L.'s role at OPTrust?
Jennifer L. is listed as Pension Benefits Consultant at OPTrust.
Where is Jennifer L. based?
Jennifer L. is based in Hamilton, Ontario, Canada while working with OPTrust.
What companies has Jennifer L. worked for?
Jennifer L. has worked for Optrust and Telus.
Who are Jennifer L.'s colleagues at OPTrust?
Jennifer L.'s colleagues at OPTrust include Sophia Xue, Marcus Lo Re-Sant, Cpa, Cga, Tracy Burnett, Jane Rennie, and Garth Billington.
How can I contact Jennifer L.?
You can use AeroLeads to view verified contact signals for Jennifer L. at OPTrust, including work email, phone, and LinkedIn data when available.
What schools did Jennifer L. attend?
Jennifer L. holds Chrp, Human Resources from Mohawk College.
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