• Supervises Front End team to ensure optimal performance and guest experience• Directly influences guest impressions at Eataly by way of greeting, directing, answering, documenting, investigating and resolving inquiries over the phone, email and in person • Handles monetary transactions and performs advanced cashiering duties• Processes and settles daily cash, credit transactions and shipment of cash deposits• Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments

Bloor Location

The Loyalist Assistant is a personalized management service for active seniors living in Toronto, Belleville, Ontario and Naples, Florida.You could be a Senior couple ready to embark on your retirement and in need of support.  You may have recently lost your partner and feel that you need motivating and assistance to get back into things again.You are a senior who feels you don't have the support to maximize your retirement.

• Communicate with cross-functional teams (Marketing, Supply Chain, and Finance) to investigate and resolve issues and to ensure accuracy of information and system set-up for the Cosmetics department and prestige categories. • Maintained and implemented all price changes on the Sears systems. • Training and Mentoring new employees on Sears’s processes and systems in the cosmetics department.• Maintained absence and vacation reporting• Well developed time management skills and was able to spearhead ad hoc projects inter-departmentally including Sample room inventory management and charity drives.• Primary contact for "New" supplier set-up and fostered strong relations will all vendors.• Strong focus on customer service and became the point of contact in the cosmetics department for resolving all customer challenges.• Negotiated Ad subsidies in conjunction with Buyer ensuring profitability and key metrics were met for the buying team.• Supported and managed Retail Marketing providing merchandise layouts, creative input for copy, ensuring accuracy for multichannel advertising. (Flyers, catalogue and Sears.ca). • Efficient and attention to detail to ensure accuracy within the E-iw worksheets and the Sears POS systems for accuracy.• Analyzing current and historical performance data to identify opportunities for improved productivity and customer service

• Utilized various computer applications/systems to accurately determine product assortment affordability store-by-store. • Strong understanding of Microsoft Office and all HBC Merchandising systems. • Ensured orders met quantities to support flyer ads and Open to Buy.• Finalized and released weekly replenishment orders, ensuring accuracy in merchandise flow.• Provided detailed and ad hoc sales analysis in-season for recommended repeats, consolidations and RTVs, and history to support planning for upcoming seasons.• Processed and allocated initial orders using current grids and assortment plans to achieve high in-stock rates.• Complete/revise store allocations for merchandise on order• Followed up on all domestic promotional orders, and ensured timeliness of all "promotional orders" to meet flyer dates to ensure all retail stores were in stock for flyer drop dates.• Developed an action plan to eliminate problem or aged inventory in conjunction with the Buyer to support the buying team and ensure profitability targets were met.• Developed strong business relations with vendors through daily, weekly, quarterly Communication to coordinate and ensure timely delivery of goods.• Analyzed opening stock levels and processed all opening orders for new and renovated stores.

• Solved problem shipments working in conjunction with supply chain • Run weekly sales, and communicate with suppliers on areas of growth• Track and Maintain Open to Buy• Set up of all domestic/import and promotional items• Follow up on all orders• Responsible for all ad copy samples and submissions• Assisting in accuracy of all ad copy• Assisted in negotiating Opp Buys• Maintained all price changes, including markdowns• Contribute towards establishing, maintaining and building strong relationships with vendors and internal departments to achieve goals• Prepare seasonal store product knowledge• Assisted the buyer with assortment planning and forecasting• Work with Buyer and Planner to prepare seasonal business review• Special projects

• Reinforced and promoted the company’s procedure and policies to my staff.• Ensuring high level of customer service, by executing and driving company sales strategies, and leading by example.• Manage and resolve all customer relation issues• Responsible for Inventory counts, and ensuring accuracy by creating floor plans.• Performed basic computer work, data entry, and departmental paperwork in a consistent and methodical manner.• Responsible for all hiring, training and developing of staff.• Created staff schedule, and ensured proper coverage during peak seasons and sales promotions, while keeping within Dept budget.• Directed product merchandising and promotional displays. Also ensuring a safe, clean environment.• Managed and maintained stockrooms, and ensured proper merchandise flow.• Provided follow through for future growth projects with vendors and buyers within my department.