Jennifer Maceachern Email & Phone Number

Greater Chicago Area

• Responsible for analyzing current company needs and designs, executes and manages English & Communication programs accordingly. Leads the English Training Department and is responsible for employee development and.
• Coordinates Organizational training plans for entire China operations (400+headcount). Collaborates with Project Managers and HR to facilitate meeting organizational goals and individual professional needs. Delivers.
• Supports all projects with customized trainings to improve local engineer’s understanding of domain knowledge, demo delivery and onsite interactions. Consults in developing client’s technical training material for both.
• Communicates with all departments and Project Managers to ensure their communication needs with their clients are met. Assists in editing emails, reports and presentations directed to promote company’s professional.
• Chief Editor of Objectiva’s Daily English Byte, an internal and external app that provides internal and external audiences daily communication tips for the professional setting. Responsibilities include writing and.

• Hand-picked training specialist for $20 million account – Jackson National Life.
• Developed customized cultural and English language training programs designed to accommodate a client’s first time in outsourcing.
• Responsible for entire Cultural, English language and Communication training to help trouble-shoot roadblocks in the client’s project plan.
• Assisted in improving local engineer’s performance to meet with international clients’ standards.
• Recognized for positively handling high pressure situations with professionalism.

• Lead consultant to 600+ employees providing guidance in the areas of Western client satisfaction and successful communications.
• Developed a customized cultural and English language training program designed to reduce project cycle times and drive repeat business.
• Screened new employee candidates for likelihood of successful interaction with current and future client base.
• Provided employee coaching for visa and off-site client interviews.
• Recognized for outstanding performance and promoted twice.