Jennifer Macphee Email and Phone Number

We are a small family run roofing company, Working locally in Inverness the Highlands and across Scotland.‘Darren’ the owner, started as an apprentice at the young age of 15, he is a man who takes great pride in his work. With almost 2 decades in the roofing industry, his skill, drive and passion has been firmly placed in the core structure of Highlander Roofing and all who work there.Our policy is to listen and work with our clients to ensure the highest level of customer care and… Show more We are a small family run roofing company, Working locally in Inverness the Highlands and across Scotland.‘Darren’ the owner, started as an apprentice at the young age of 15, he is a man who takes great pride in his work. With almost 2 decades in the roofing industry, his skill, drive and passion has been firmly placed in the core structure of Highlander Roofing and all who work there.Our policy is to listen and work with our clients to ensure the highest level of customer care and completed work. Customer Care is something Highlander Roofing is passionate about and we will always appreciate and listen to feedback & suggestions. ‘Jen’ the owner is happy to help with any roofing issues you wish to discuss and can be contacted by phone, email or Facebook messenger.We are always happy to help and welcome any roofing enquiries you may have. I manage all aspects of Highlander Roofing. Starting with the creation of the business plan and the creation of all business related pages and the internet website. All contracts are discussed and H&S processes put in place prior to work being carried out. <​script type="text/javascript"​ src​="https://platform.linkedin.com/badges/js/profile.js"​ async defer><​/script> Show less

I worked over the years in all departments of the service centre desk. Service desk: frontline experienceBack Office : Compiled all training guides for the back office team and allocated roles and trained team members to carry out specific back office tasks. Incident Management - moved into Incident Management and run conference calls weekly.Transferred my role to Training , Quality and Reporting. often assessing the work of other departments in all teams of Capgemini on the… Show more I worked over the years in all departments of the service centre desk. Service desk: frontline experienceBack Office : Compiled all training guides for the back office team and allocated roles and trained team members to carry out specific back office tasks. Incident Management - moved into Incident Management and run conference calls weekly.Transferred my role to Training , Quality and Reporting. often assessing the work of other departments in all teams of Capgemini on the EDFE contract. Independently wrote and trained out the Accredited network for Capgemini Show less

Retail manager of a team of 7 staff members. Product knowledge was vital and monthly product tastings where attended. Employee management , appraisals and TrainingSales targets daily , weekly and monthly needed to be metBanking of all sales and balance of accounts dailystock management twice weekly