As the current manager of the operations support team, I've successfully guided my team through significant organizational changes, including a 25% reduction in workload and a leadership transition. My ability to lead during uncertain times has resulted in a more resilient and adaptable team.My leadership is driven by a core purpose: to positively impact as many people around me as possible, inspiring and equipping them to do the same. I'm a strong advocate of the Radical Candor approach, consistently striving to care personally while challenging directly. This philosophy fosters an environment of trust, growth, and high performance within my teams.

The Coordinator, Administration is responsible for working with fellow CDFA team members to deliver CDFA’s day-to-day and programmatic operational elements including human resources, vender management and event administration. More specifically, the Coordinator, Administration works with CDFA colleagues to perform the following tasks:▪ Human Resources – oversee human resources vendors, employee orientation, payroll processing, timesheets, employee engagement, vacation/pto approvals and other aspects of employee-employer relations▪ Accounting – facilitate and manage accounting vendor, banking, merchant services, credit cards, bill paying and other aspects of day-to-day fiscal management▪ Information Technology – manage and oversee IT infrastructure, printers, computers and vendors▪ Vendors – oversee insurance, legal and other service provider relationships, payments and engagements as directed by President & CEO,▪ Legal – ensure compliance with legal requirements for non-profit filings as applicable by law via direction of accounting and senior management,▪ Event Administration – provide event administration for the CDFA Training Institute and various other programming activities of the organization▪ And, assisting with other duties and special projects as assigned by the President & CEO.

• Support the English as a second language department director and staff through writing, editing and designing forms, flyers and handouts; overseeing teachers’ needs, schedules and rosters; and • Purchase, distribute and manage program’s materials and technology (computers, iPads, printers). Design and manage teacher handbook website.• Purchasing for entire department, paying bills, communicating with vendors and handling day to day fiscal management.

● Sought out and investigated stories through in depth research and interviews.● Filed well-written, accurate articles with editor on time.● Built relationships with contacts and members of the public in order to maintain flow of news.

I created a SWOT analysis for the San Diego Branch of the Cystic Fibrosis Foundation. Then I aided the non-profit in developing a social media campaign to assist in promoting its upcoming events and successfully utilize its social media tools.

Provide assistance in purchasing Reconcile accounts Resolve event issues Produce weekly schedules

Provide excellent service to customers Maintain a professional work environment Reconcile accounts and utilize cash register Certified trainer Create a welcoming atmosphere

As part of a PR course at WVU I volunteered my time to promote Morgantown Area Meals on Wheels. I drafted media releases and fact sheets; wrote PSAs for radio and television; and helped plan and execute their annual volunteer appreciation event.