As a Recruiting specialist, I am responsible for sourcing and recruiting Pharmaceutical and Biotech professionals for multiple positions across the country to place qualified candidates into new opportunities that will help further their career. I leverage internal resources, social media, and referrals to generate an extensive network. I implement recruiting strategies by consistently researching and growing my knowledge of the industry, specifically organization plans and objectives. I work closely with internal and external stakeholders to understand the needs of the client and deliver on those needs.

AS a Talent Assessment Specialist, I was responsible for assessing talent based on the needs of my clients in the pharmaceutical industry. I managed the applicant flow and conduct phone assessments working through applications such as ICIMS, and Taleo. I was responsible for collecting in-depth information about the candidates to fully convey their work history to make client based needs. I worked closely with candidates throughout the entire hiring process to ensure that they received great customer service.

Conduct personal interviews and telephone interviews to evaluate students’ educational interests, needs, and concerns. Promote, assist and mentor students through admissions process. Ensure following proper procedures through company policies and federal laws and regulations. Generate referral business to support company goals. Responsible for achieving budgets set by company. Delivered one-on-one presentations about programs to prospective students. Analysis of internal budget reports.

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Handled complaints from clients and students in timely and professional manner. Partnered with admissions and education teams. Works closely with clientele and students to understand needs and ensure needs are handled. Restored organization to financial, educational, attendance-based filing. Consistently praised by management for quality and timeliness of work, attention to detail, and customer service.

Maintain through knowledge of products and services offered to accurately answer all questions and effectively recommend correct product or service. Build and maintain relationships with customers through supporting sales & service. Managed a team of 4+ staff nightly in two different departments. Responsible for maintaining high satisfactory scores on surveys from customers. Handled complaints from customers. Managed high level accounts for corporations in purchasing products and services. Follow up performance with team members and staff. Responsible for training team members on a weekly basis. Manage relationships with suppliers.