Jennifer Mcdaniel Email and Phone Number

Successfully manage multiple hospital RTLS solutions across the western region.

• Responsible for development and control of project plans including schedule, deliverables and resource management.• Team builder - Creates working relationships with project sponsor and stakeholders to gather information, identify project needs and build open communications.• Utilize conflict management to resolve roadblocks due to scheduling baselines, communication, and company processes.• Develop and communicate weekly status reports, milestone updates and project… Show more • Responsible for development and control of project plans including schedule, deliverables and resource management.• Team builder - Creates working relationships with project sponsor and stakeholders to gather information, identify project needs and build open communications.• Utilize conflict management to resolve roadblocks due to scheduling baselines, communication, and company processes.• Develop and communicate weekly status reports, milestone updates and project dependencies• Coordinated system testing to ensure functionality and workflow is correct. Show less

• Implemented State required reporting solutions within the electronic health record.• Developed modern Centura facility IT operations at multiple locations.• Led the appointment reminder program escalation point.• Strengthened strong working relationships with multiple departments across the organization.

• Streamlined the Epic Ambulatory team’s workflows for new/existing projects.• Created and maintained databases of information for different assignments within the team.• Arranged company-wide events, travel and conferences while keeping my team organized with meetings and daily tasks.• Performed three successful Go-Lives for the implementation of Epic within 17 hospitals.• Completed training and gained proficiency in the EpicCare Ambulatory application

• Initial point of contact within the records department for facility leadership and medical staff.• Facility Document Manager and Co-Facility Privacy Officer• Ensured that facility based HIM function productivity and quality standards are maintained or exceeded.• Provided software and technology training/education for medical staff.• Executed daily workflow and special project needs for the Facility Director and HIM Clerks. • Developed strategy, specific goals, objectives… Show more • Initial point of contact within the records department for facility leadership and medical staff.• Facility Document Manager and Co-Facility Privacy Officer• Ensured that facility based HIM function productivity and quality standards are maintained or exceeded.• Provided software and technology training/education for medical staff.• Executed daily workflow and special project needs for the Facility Director and HIM Clerks. • Developed strategy, specific goals, objectives, and performance standards. Show less

• Maintained quality customer service while overseeing the reception desk.• Focal point for both clients and employees with crisis management and community resource needs.• Completed Requests of Information, subpoenas, and investigative request for current and former clients• Streamlined process for Sequestered Charts using Quality Incident Reports.

• Became the initial point of contact for inquiries involving new and established customers concerning company services and continual support.• Coordinated office maintenance including all IT related issues or problems as well as troubleshooting all website complications and upgrades.• Processed, maintained and distributed confidential reports to companies for multiple departments within TRACE.• Created and maintained multiple databases for different departments within the company… Show more • Became the initial point of contact for inquiries involving new and established customers concerning company services and continual support.• Coordinated office maintenance including all IT related issues or problems as well as troubleshooting all website complications and upgrades.• Processed, maintained and distributed confidential reports to companies for multiple departments within TRACE.• Created and maintained multiple databases for different departments within the company to ensure the efficiency of internal procedures.• Planned and executed internal and external company events.• Interview potential employees and train both incoming and existing employees on new and established office functions• Advised accounting with invoicing and tracking of payments. Show less

• Served as first point of contact, field and routed telephone calls, and responded to interoffice and client inquiries.• Provided a high level of administrative support including research and analysis.• Created and maintained databases with case-sensitive information.• Demonstrated the ability to learn new organizational processes, workflow, policies and procedures in a timely manner.• Liaison for the Baltimore office marketing and document management departments.• In… Show more • Served as first point of contact, field and routed telephone calls, and responded to interoffice and client inquiries.• Provided a high level of administrative support including research and analysis.• Created and maintained databases with case-sensitive information.• Demonstrated the ability to learn new organizational processes, workflow, policies and procedures in a timely manner.• Liaison for the Baltimore office marketing and document management departments.• In charge of petitions and filing of important documentation for Pro Bono work at the Helping Up Mission. Show less

• Provided company information via e-mail and telephone.• Maintained office records, assisted generating/editing databases, and composed correspondence.• Scheduled conferences and meetings for company representatives off site and in charge of set-up for in-office meetings.• Operated as a "go-to" person for new reps and particularly challenging calls as one of the company's trainers of both new and established employees.