Jennifer Mejia Email & Phone Number

- Legal: Five Lakes Law Group-Coordinate efforts to help negotiate delinquent & Charged off accounts in the settlements department for the best possible savings on behalf of the consumer. -Build relationships with external partners to assist in negotiating delinquent accounts for clients.-Provides oversight to client finances and determines the best plan of action for resolving client questions and requests.-Utilize various tools and resources to group together common debts from… Show more - Legal: Five Lakes Law Group-Coordinate efforts to help negotiate delinquent & Charged off accounts in the settlements department for the best possible savings on behalf of the consumer. -Build relationships with external partners to assist in negotiating delinquent accounts for clients.-Provides oversight to client finances and determines the best plan of action for resolving client questions and requests.-Utilize various tools and resources to group together common debts from numerous clients in an effort to enhance strength of negotiations with a given agency or creditor. -A true passion for helping people. Show less

Bonita Springs, Florida, United States

-Oversee assigned clients daily special handling deliverables: Spring Oaks Capital LLC. Synchrony Bank, Etc. -Act as the client’s primary point of contact for all day-to-day and account level inquiries.-Review consumer fraud, dispute & hardship documentation & submit for applicableinvestigation/review: Fraud, dispute or hardship.-Ensure the accuracy of all reporting submitted to clients.- Seek out clarification from clients as needed to document internal processes… Show more -Oversee assigned clients daily special handling deliverables: Spring Oaks Capital LLC. Synchrony Bank, Etc. -Act as the client’s primary point of contact for all day-to-day and account level inquiries.-Review consumer fraud, dispute & hardship documentation & submit for applicableinvestigation/review: Fraud, dispute or hardship.-Ensure the accuracy of all reporting submitted to clients.- Seek out clarification from clients as needed to document internal processes andsupplier work standards.-Act as the clients primary point of contact for all day-to-day and account level inquirieswith law firms & Suppliers (Collection agencies)- Perform periodic reviews of client inventory to ensure fraud, dispute & hardshipworkflows and established processes are meeting client objectives.- Act as a liaison with IT, Finance, Audit, Media, Affidavits, Performance Managementand/or other internal departments to accomplish client goals.-Train new and current team members on special handling deliverables tasks: Validation of debt requests (VOD's) Hardships, dispute, Etc. Show less

-Sales conversations through internal and outbound interactions such as outbound calling, service to sales, teller interactions, appointment setting. - Account review - Business partner referrals to appropriate lines of business. - Lead follow up through multichannel -Perform lobby engagement activities to connect with customers and position PNC products to meet their financial needs. -Educate customers on technology, tools and resources.-Participate in branch daily… Show more -Sales conversations through internal and outbound interactions such as outbound calling, service to sales, teller interactions, appointment setting. - Account review - Business partner referrals to appropriate lines of business. - Lead follow up through multichannel -Perform lobby engagement activities to connect with customers and position PNC products to meet their financial needs. -Educate customers on technology, tools and resources.-Participate in branch daily operations and audit procedures. -Customer service, risk management, cash handling and Banking Products knowledge in retail branch banking. Show less

Indianapolis, Indiana Area

Human Services Consultant III – Quality Control:Bureau of Program Integrity SNAP Quality Control Reviewer responsible for examining and reviewing Local Office case file information for Positive and negative Food Stamp (SNAP) Cases for the assigned Federal review sample, Program Policy Knowledge utilized to determine Error or No error cases, Proper Household/Assistance Group Food Stamp Allotment review. Access and knowledge to Eligibility systems. In face person interviews with clients… Show more Human Services Consultant III – Quality Control:Bureau of Program Integrity SNAP Quality Control Reviewer responsible for examining and reviewing Local Office case file information for Positive and negative Food Stamp (SNAP) Cases for the assigned Federal review sample, Program Policy Knowledge utilized to determine Error or No error cases, Proper Household/Assistance Group Food Stamp Allotment review. Access and knowledge to Eligibility systems. In face person interviews with clients conducted at local offices, Client’s homes or public places. Collateral contact investigation conducted in order to resolve discrepancies. Submit cases for review. Communicate effectively with my supervisor regarding error cases prior to submission for immediate action needed on error cases. Meet the Federal USDA Federal Deadlines established for the Fiscal Year. Show less

Fort Myers, Florida Area

Clinic assistant: Medication administration to students with physician orders during school hours. Communicating with parents students and healthcare providers as well as responsible for administering first aid on school campus if needed Compliance with district guidelines, proper charting and filing as well as operating medical and office equipment and providing back up to the front office And administration in school while answering phones, greeting visitors and faxing paperwork.

Fort Myers, Florida Area

Unit Secretary: Responsibilities and duties included admitting patients from ER department or inpatient transfers, answering lights and phone calls at nurses station and making consults. to cardiology specialists Transferred phone calls to nurses zone phones and patient rooms communicating with charge nurse. Also assisted certified nursing assistants (CNA's) on the floor with patient care when needed on the cardiology floor, keeping track of patient rooms and new patients and patients waiting… Show more Unit Secretary: Responsibilities and duties included admitting patients from ER department or inpatient transfers, answering lights and phone calls at nurses station and making consults. to cardiology specialists Transferred phone calls to nurses zone phones and patient rooms communicating with charge nurse. Also assisted certified nursing assistants (CNA's) on the floor with patient care when needed on the cardiology floor, keeping track of patient rooms and new patients and patients waiting to be discharged or transferred. Performed EKGs, transferring of patients when out of cath lab and translated for patients and family members. I documented and charted patient charts in EPIC and ordered supplies for floor. I was also in charge for greeting visitors to floor and monitoring heart monitors by analyzing heart rhythms. Show less

Associate Of Arts And Sciences - Aas, Business Administration And Management, General

High School Diploma, General Studies, 12Th

Activities and Societies: Cum Laude