Jennifer Mertlich

Jennifer Mertlich Email and Phone Number

Office Clerk @ Puyallup School District
Puyallup, WA, US
Jennifer Mertlich's Location
Puyallup, Washington, United States, United States
About Jennifer Mertlich

My work experience and history is focused on providing the highest customer care and building relationships of trust. My professional career began at Bank of America where I was hired as an entry level teller and through my hard work and dedication, progressed through every position in the banking center and was in time promoted to Branch Manager. Having experienced all levels of responsibility in the bank I was able to be an effective leader and mentor to my co-workers. I took these leadership skills to a new industry and began working in the orthodontics and dental field. By relying on my strong relationship building skills, I became the patient care coordinator and provided regional trainings to other offices in the area. I am currently working as the Office Manager for a physical therapy office where I am the patient liaison for our patients and care providers.

Jennifer Mertlich's Current Company Details
Puyallup School District

Puyallup School District

View
Office Clerk
Puyallup, WA, US
Employees:
1724
Jennifer Mertlich Work Experience Details
  • Puyallup School District
    Office Clerk
    Puyallup School District
    Puyallup, Wa, Us
  • Physio Movement & Performance
    Office Manager
    Physio Movement & Performance Aug 2021 - Present
    Tacoma, Washington, United States
    ● Streamlined billing process by implementing a new system to optimize company efficiency &profits. Managed billing, insurance claims and payment processing.● Maintaining Patient charts & billing records. Fulfilling records requests and ensuring properdocumentation in order to adhere to proper laws & regulations. Fulfilling pre-authorizations incoordination with insurance regulations and timeframe requirements.● Created digital content for newsletter, social media & marketing.● Demonstrated exceptional customer service skills by proactively addressing patient inquiries,requests & referrals.● Acted as a valuable liaison between patients, insurance and doctors, identifying and promptlyreporting complex clinical issues to ensure timely resolutions and patient care.
  • Physio Movement & Performance
    Office Manager & Billing Specialist
    Physio Movement & Performance Aug 2021 - Jan 2024
  • Gentle Dental Careers
    Orthodontic Treatment Coordinator
    Gentle Dental Careers Nov 2011 - Jun 2017
    Puyallupl, Wa
    ● Coordinating Doctor & Patient schedules at multiple offices. Working in collaboration withpatients and doctors to ensure adherence to long term treatment● Managed billing, insurance claims & payment processing. Maintaining & auditing charts toprotect from risk and exposure. Fulfilling records requests.● Building relationships and earning trust of our clients by providing resources, information andsupport. Presented treatment plans and executed contracts for long term orthodontic treatment.● Regional trainer for dental specialties in customer experience and presenting treatment plans.
  • Bank Of America
    Banking Center Manager, Avp
    Bank Of America May 2004 - Nov 2011
    ● Held several positions allowing me to see all aspects of banking from customer service toleadership and management.● Led processes for hiring, development and empowering new associates.● Managing routine daily operations acting on behalf of the bank protecting from risk & exposure.

Frequently Asked Questions about Jennifer Mertlich

What company does Jennifer Mertlich work for?

Jennifer Mertlich works for Puyallup School District

What is Jennifer Mertlich's role at the current company?

Jennifer Mertlich's current role is Office Clerk.

Who are Jennifer Mertlich's colleagues?

Jennifer Mertlich's colleagues are Joanne Flom, Lizzie Herrera, Andrea Steiner, Kara Benson, Katrina Core, Malena Kamel, Jill (Watson) Burch.

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