Operates as a lead QA for functional, regression, UAT and integration testing for front end & back end Clearing Applications. Develops test plans and implements manual and automated testing technologies throughout the test cycle to ensure high quality software is delivered.Manages large scale s/w releases as E2E QA lead and responsible for the overall testing deliverables of the project. Participates in agile ceremonies, collaborating with team leads, BAs, developers and various stakeholders.Analyzes project requirements, impact to existing functionalities, testing strategy, identifies manual & automated test scope, delegates QA resources and provides test estimates.Leads end to end integration tests and product launches involving cross functional teams. Constantly innovates and improves the process by utilizing automation, collaboration and proper communication across all groups.Leads testing efforts for all SWIFT workflows including annual upgrades and acts as SME for SWIFT messaging (ISO 15022, ISO 20022).Collaborates with developers and ops to ensure s/w releases in the CI/CD pipeline are stable and reliable, allowing for more frequent and seamless releases that meet user expectations.Writes test plans, test cases using HP ALM Quality Center and ensures the adaptability of these tests for automation conversion. Test metrics using QC are also performed.Executes and certifies automated tests using UFT and Cypress. Ensures tests are properly maintained, stable and reliable. Collaborates with the automation team so automation can be leveraged against existing and future releases.Performs defect tracking using JIRA. Performs troubleshooting, root cause analysis, identifies any potential impact and proposes solutions, mitigate risks and minimize reoccurence.Facilitates testing with offshore QA teams thus, fostering trust and shared objectives.Provides mentorship and training to new hires and junior staff, essentially building a high performance QA team.

Performed front end functional testing for both the specialist trading application system and the primary order management application system using manual and automated test tools. Primarily responsible for providing support for the booth and floor broker equity and options application systems and acted as a liaison among users, testers and developers.Maintained, monitored and executed automated functional test scenarios using Quick Test Pro (QTP) as new software releases became available.Reported any issues into the bug tracking system and monitored status of these software bugs. Performed re-tests of fixed software issues as new releases became available. Interacted with other QA staff, vendors as well as business analysts to discuss and resolve any outstanding application issues.Collaborated with automation team to report issues regarding the test tool as well as to discuss further means of enhancing its efficiency.Actively sought knowledge of other protocols such as CMS and FIX that connect directly to the primary specialist application system.Delegated automated regression testing and communicated issues to offshore consultants.Enthusiastically kept informed of the trading floor environment as it relates to member firm and specialist activities.

Performed front end software quality assurance testing for the primary broker system of the New York Stock Exchange (BBSS) using manual and automated test tools.Developed, documented and implemented regression test scripts on UNIX and HP based systems.Successfully managed a major regression test for every software release delivered to QA using available automated test tools.Wrote clear and concise trouble reports into the trouble reporting system and monitored status of these software bugsWorked closely with other QA staff, system developers as well as the business sector (NYSE) to discuss and resolve issues.Analyzed written test cases for accuracy and feasibility and converted them into automated scripts using UNIX test code language (TCL) that were then executed using Xrunner.Solely responsible for implementing newly created automation test tools in the QA test cycle. Communicated periodically with test tool developers to report issues regarding the test tool as well as to discuss further means of enhancing its efficiency.Utilized mobile wireless technology and handheld equipment that communicate directly with the broker system during testing cycles.Worked with other application systems, protocols and backend processes being used by the NYSE such as DBK (Displaybook), SAX (Superdot Access), CMS, SDT (Superdot), and Tandem as they relate to testing requirements.

Provided valued systems and customer support for CMHC, a client information system that caters to educational and mental health institutions.Created and managed financial reports by pulling data from the database files using SQL-like scripts utilizing the system’s report generator.Tailored the user GUI experience according to the company’s specification by creating transaction screens using the system transaction processor.Provided technical documentation and user training materials conforming to company standards.

Integrated Secure ID, a user security validation program into the Single Point Security Sign-On product utilizing Visual Basic 5.0.Performed extensive system testing and documentation to ensure validity of newly created sign-on modules.Created database file system logs using Visual Basic 5.0 with an MS Access back-end.

Developed user applications for the Field Advertising and Budgeting System using Visual Basic 4.0 with an MS Access backend.Designed and created screens, procedures and functions to retrieve data that enabled users to add, update and delete information directly from the interface.

Developed internet web pages using extensive hand-coded HTML for Pfizer’s veterinary division. Verified web content, modified existing web pages, added graphics and tested page layout for multiple browser compatibility all of which were reported directly to the webmaster. Participated in in-house web development projects using HTML and JavaScript.Coordinated web activities with the Internet Project Manager and graphic designers. Performed cross-browser compatibility before web pages were moved to production.

Provided system and customer support for the Billing and Customer Administration Management System.Implemented modules from this system at various departments within the company and provided user training and documentation.Performed User Acceptance Tests prior to module deployment in coordination with Singapore Telecom.Provided organized reports for user requests by analyzing the client database bundled with the application and using Sybase SQL scripts to extract required data.

Developed and maintained the client tracking database using Gupta Quest.Constructed SQL queries to extract data needed for client reports as requested by the account executives.Responsible for organizing road shows and technical product presentations for marketing new software products to various prospective clients.