Jennifer Moore Email and Phone Number

• Supports approximately 1,000 employees within Resilience Environment by providing solution-oriented guidance to assist in meeting business needs.• Serve as advisor and consultant to division director, area leaders, managers and employees on all people matters.• Trusted partner with senior leaders on strategic priorities and provide front line advisory on people initiatives and programs with business impact.• Partner with Employee Relations and Compliance Team on high-risk employee relations issues, investigations, and large-scale workforce reductions.• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.• Serve as consultant on performance management and professional development guidance to managers and employees (coaching, counseling, career development, quarterly touch points, team building, and disciplinary actions.• Support annual compensation review process.• Analyze, review, and advise managers on fair and equitable compensation practices.• Provide people policy guidance and interpretation.• Analyze trends and metrics to provide data-driven solutions to increase business efficiency.• Develop and implement programs which foster sound employee relations and employee engagement.• Manage strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.• Infuse and drive diversity practices into company culture, values, and engagement initiatives to foster environment of inclusion.• Provide outstanding service to all individuals, promoting effective, and lasting business relationships.• Prepare and present monthly tracker on head count, diversity, hires vs terms, and promotion forecasts.• Manage reward budget and monthly spot bonus calls.• Train and mentor new and junior People Business Partners to strengthen People Team.• Assist in developing Global Onboarding Program to align with global initiatives.

• Recruited engineers, scientists, architects, marketing, and administrative• Introduced and implemented SmartRecruiters for applicant tracking and reporting• Revamped the on-boarding process

• Recruited and staffed for network engineers, systems engineers, sales, marketing, project management, finance, contracts and administrative positions• Came up with creative and cost effective ways of recruiting using SmartRecruiters, FaceBook, LinkedIn, The Ladders, Video interviews, HelpWanted, Indeed, Tandberg Video Conferencing• Planned, coordinated and conducted Onboarding process that included Offer Letter stage, New Hire Employee orientation, development, and training• Redesigned the performance management review process• Employment and compliance to regulatory concerns• Policy development and documentation• Handled Employee Relations issues• Developed and maintained an HRO and files that meets management efficiencies and needs• Company-wide employee and HR committee facilitation• Compensation and benefits administration• Conducted WebEx presentations on benefits for new employees• Created and communicated HR related Company policies and procedures • Assisted with wellness initiatives that included Wellness Wednesdays, Step Into Wellness, Wellness Reimbursements, etc. • Assisted in the HR Budget process • Filed the company’s first EEO-1 Survey • Brought company’s files up to compliance• Conducted pre-employment testing including drug tests, reference checks, background investigations and motor vehicle records• Helped develop recognition programs• Handled Employee Engagement• Coached and mentored an intern• Administered The Best Companies to Work For in New York process• Handled unemployment claims• Conducted exit interviews• Helped coordinate and publish a company news letter twice a year

Employee Relations / Communications • Primary HR contact for 700 employees across 3 states • Consult with managers dealing with human resources inquires• Primary “face” of Human Resources for employees with questions or concerns• Supervised 2 administrative staff on daily responsibilities• Provide policy interpretation and conflict resolution options to managers and employees in accordance with relevant employment laws• Assisted in the development and rollout of a firm wide effective performance management program including electronic tracking component• Administered random drug testing and background checks for specific clients• Conducted exit interviews and made recommendations based on trends• Assisted in creation of career tracks for both technical and administrative disciplines and succession planning• Coached managers through disciplinary actions up to and including terminations• Investigate and successfully resolve complex employee relations issues• Develop warning letters• Assist with EEO/AAP compliance plansBenefits / Compensation• Integral contributor to the corporate services integration team for compensation and benefits related matters including HRIS, policies and procedures• Assisted with coordinating the annual benefits open enrollment process• Answered routine benefits inquires• Analyzed compensation across the organization by conducting market analysis and completing surveys• Analyzed internal and external compensation data for salary recommendationsRecruiting• Technical recruiting for engineers, scientists, geologists, construction and administrative positions• Conducted pre-employment testing including drug tests, reference checks and background investigations • Developed and implemented a strategic college recruitment plan• Revamped and launched an Employee Referral program• Supervised 3 recruiters, coached and mentored them in their daily recruiting activities

• Recruited new clients and candidates• Interviewed candidates for Temp, Temp-to-Perm and Direct placements• Initiated sales calls• Pre-screened resumes and scheduled interviews• Coordinated and closed client/candidate interactions during the hiring process• Maintained new and existing clients• Negotiated client fees and candidate salaries• Coordinated tracking of employee hours and process payroll• Conducted reference checks• Tested candidates on appropriate computer skills and personality tests• Wrote weekly ads and monitored marketing budget• Administered employee warnings and terminations• Developed marketing materials• Attended recruiting conferences, meetings and job fairs