Reporting directly to VP of Brands Americas, working through a network of well-established distributors and some direct customers in the Caribbean and US to deliver on the objectives for each market. Lead the Distributors’ sales team while enhancing the trade marketing, sales and service efforts. Develop the market to identify new opportunities and support the distributors in targeting and developing key accounts.• Engage & build strong relationships with Distributors and key customers withindistributor network to drive sales and product portfolio.• Drive distribution to all potential accounts within Distributor & Broker networks.• Engage directly or through distributors to establish new accounts.• Lead the forecasting activities and provide efficient forecast to Sales Operationsteam.• Ensure Distributors’ inventory are maintained at optimum level to achieve salesplan.• Keep abreast of the market environment and provide insights to the businessplanning process.• Participate and represent Fonterra at all customer events.• Recommend & execute trade promotional plans to support Distributors’ efforts todrive demand and building brand loyalty.

ISC has been offering high quality ingredients to companies in the food and beverage industries for over 24 years.ISC is always researching innovative ways to fulfill the changing trends and demands of the food industry. We offer to our customers a full service approach, sourcing and consolidating ingredients from different parts of the world and developing new solutions for specific customer challenges while always providing top customer service.Researching organizations and individuals to find new sales opportunities.• Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives in the manufactures, retail, and foodserviceindustries.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Sales in USA through additional sales with current customers and demonstratescommitment to prospecting and new business development.• Employ a consultative sales approach that focuses on building a long term, value-based relationshipwith accounts, penetrating them for further business and maximizing the margin they create while reducing the time and costs in managing them.• Focus on customer retention and improving overall customer satisfaction. Provide customers technical support and consultant services to increase our overall value to the customer.• Set pricing and service levels, as well as maintain and coordinate customer quotations or provide necessary information.• Coordinate with Local Sales, Purchasing, and Operations to insure proper inventory levels and overall customer satisfaction. Communicate clearly as needed to ensure local Solutions and customer contacts are aware of account activity and any actions required to successfully service the customer.

Manage customer relationships by developing regular communications with Latin American and National customers. Respond promptly to all complaints from customer and follow up to ensure problem resolution.• Account management/penetration – Sold products/services/consulted. $4.8 M fiscal year 2019. • Ability to sale 6,000 products from the company portfolio• Act as liaison between customer and company to work out details regarding services, products, and problems.• Attend customer functions, industry retreats, etc. to secure positive relations with customer.• Communicate and coordinate as the primary point pf contact of communication between purchasing, operations, transportation, and accounting departments.• Coordinate product changes, requirements, etc. with purchasing and operations. Work closely with purchasing and operations to achieve goals of no dead stock, damaged goods, or out of stock items.• Respond to problems with inventory as needed.• Work close with operations and logistics in the process of loading, inspect and transport of the products by sea or air.• Develop new LATAM and national accounts.

• Responsible for the startup operations in Miami, FL.• In charge of developing and marketing new clientele list.• Managing partner of the day to day operations and building relations with clients and vendors. • Accountable for the budget forecasting and monitoring company’s goals.

M&B Logistica Integral is a wine & spirits logistics company. While serving in the commercial and operational area, directly supported the CEO through engagement with clients in order to identify their specific needs. Supervised logistical coordination of merchandise delivery. While serving in the role of Chief Operations, worked to meet customer requirements regarding the storage of products. Attained significant knowledge regarding the transportation of products by both air and overseas methods

Liaised between various Ministries to facilitate English communications. Engaged with Korean individuals to communicate and educate regarding other cultures.• Support the 2nd Secretary of the embassy in negotiations with governmental or private entities.• Translating documents, speeches, invitations from English to Spanish and vice versa.• Organize cultural events to promote Korean culture