Jennifer Munro Email & Phone Number

United States

Boston, Ma, Us

New Brunswick, Nj, Us

As the lead copy editor for Cloudwards.net and PrivacyJournal.net, I copy edited 10 to 15 articles each week, assisted in creating briefings using SEO tools for optimization, provided guidance for writers, and provided guidance to new copy editors on AP and house style.

Santa Monica, Ca, Us

Portsmouth, Nh, Us

Copy edit and proofread hundreds of projects annually using company style guide and Chicago Manual of Style for accuracy and consistency; write copy for event brochures; evaluate and proofread artwork submissions for print worthiness using Adobe Creative Suite (Photoshop, InDesign); act as liaison between sales department, design team, and external clients to ensure that deliverables are received according to project schedule; prioritize design assignments based on urgency and according to deadlines; participate in production meetings and complete followup with sales, editorial, and finance departments based on resulting action items; maintain the integrity of CRM database (Salesforce) to ensure the accuracy of advertising proofs and printed end product; develop and deploy workflow rules and tasks in Salesforce to streamline the production process and ensure accurate and timely communication with advertiser; build complex custom reports in Salesforce, leveraging data to evaluate plan effectiveness; source print services and negotiate pricing with print vendors; approve invoices for payment

Toronto, Ontario, Ca

Trained, supervised, and scheduled retail banking branch staff of six and evaluated their performance. Created and implemented team-building and incentive programs to promote teamwork. Coordinated long-term projects with daily assignments of a timely nature, shifting gears as necessary to assist customers and co-workers. Ensured efficient day-to-day running of all business operations in compliance with corporate and federal regulations and deadlines. Conducted training on procedural changes and product information. Developed exceptional communication and interpersonal skills through supervising, training, and interacting with customers and co-workers on multiple levelsCollected, interpreted, and presented branch sales data to upper management. Authored professional correspondence later adopted for use company-wide. Communicated complex financial concepts to clients using layman’s terms to facilitate understanding. Increased account retention by solidifying customer relationships.

Bachelor’S Degree, Advertising/Communications

Diploma