Jennifer Murphy

Jennifer Murphy Email and Phone Number

Executive Assistant to Sr. Vice President @ The McKee Group
springfield, pennsylvania, united states
Jennifer Murphy's Location
Springfield, Pennsylvania, United States, United States
Jennifer Murphy's Contact Details

Jennifer Murphy personal email

n/a

Jennifer Murphy phone numbers

About Jennifer Murphy

Jennifer Murphy is a Executive Assistant to Sr. Vice President at The McKee Group. She possess expertise in customer service, training, leadership, human resources, e learning and 44 more skills. Colleagues describe her as "Jennifer is a great communicator, personable, patient and an expert at handling conflict. She identifies opportunities for improvement, offers insight to help solve problems, identifies potential risk and embraces change. She is a great manager and helps improve the culture throughout our business. Jennifer is a tremendous asset to our company. " and "Jennifer is a focused, results oriented leader who has a keen eye towards the coaching and development of staff. Our customer service team at DHL grew rapidly and was successful due in a large part to Jennifer's insight and efforts."

Jennifer Murphy's Current Company Details
The McKee Group

The Mckee Group

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Executive Assistant to Sr. Vice President
springfield, pennsylvania, united states
Website:
mckeegroup.net
Employees:
40
Jennifer Murphy Work Experience Details
  • The Mckee Group
    Executive Assistant To Senior Vice President
    The Mckee Group Jan 2022 - Present
    Springfield, Pennsylvania, United States
  • The Mckee Group
    Office Administration
    The Mckee Group Jan 2019 - Jun 2022
    Springfield, Pennsylvania, Pa
  • Rapid Learning Institute
    Office Manager
    Rapid Learning Institute May 2015 - Jun 2018
    Eddystone, Pa
    Managed the Customer Service department. Administered various human resource plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepared and maintained the employee handbook.Performed benefits administration including communicating benefit information to employees. Assisted employees with resolution of any issues concerning their benefits.Maintained company employee directory. Collected… Show more Managed the Customer Service department. Administered various human resource plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepared and maintained the employee handbook.Performed benefits administration including communicating benefit information to employees. Assisted employees with resolution of any issues concerning their benefits.Maintained company employee directory. Collected and verified time sheets for payroll processing.Managed accounts receivables including recording purchases in CRM database, invoice preparation, processing purchase orders, W9, ACH payment and vendor information packets. Maintained office supplies and office equipment.Addressed and resolved building maintenance issues. Show less
  • Business 21 Publishing
    Customer Service Manager
    Business 21 Publishing Jul 2002 - Jun 2018
    Responsible for both inbound and outbound departments.Inbound: Administered, coordinated, and directed customer service operations and policies. Ensured that consistent high standards of service and commitment to quality were met. Provided leadership and focus for the department by establishing department goals and objectives. Trained, developed and supported employees.Outbound: Managed a 14 member team of business to business inside sales/appointment setting… Show more Responsible for both inbound and outbound departments.Inbound: Administered, coordinated, and directed customer service operations and policies. Ensured that consistent high standards of service and commitment to quality were met. Provided leadership and focus for the department by establishing department goals and objectives. Trained, developed and supported employees.Outbound: Managed a 14 member team of business to business inside sales/appointment setting representatives. Our prospects were C-level executives responsible for Human Resources, Leadership and Sales. Duties included daily coaching, training and motivation of outbound lead generation staff to exceed daily goal of appointments set for the account executives. Show less
  • Dhl
    Customer Service
    Dhl Jul 1986 - Oct 2001
    United States
    Answered customer inquires with regards to both domestic and international shipping requirements including pricing, transit times, commodity restrictions and Custom requirements.
  • Dhl
    Lead Customer Service Representative
    Dhl 1998 - 2001
    Greater Philadelphia Area
    Responded to and resolved escalated customer inquires. Recruited, hired and trained new employees. Managed ongoing training of existing employees. Coordinated weekly schedule.

Jennifer Murphy Skills

Customer Service Training Leadership Human Resources E Learning Management Team Building Crm Webinars Process Scheduler Social Networking Budgets Recruiting Coaching Microsoft Excel Marketing Sales Management New Business Development Strategic Planning Employee Training Powerpoint Organizational Development Access Marketing Strategy Lead Generation Public Speaking Email Marketing Learning Management Sales Process Social Media Program Management Change Management Advertising Leadership Development Team Leadership Account Management Goldmine Marketing Communications Public Relations Captivate Project Management Operations Management Customer Relations Excel Crm Software Scheduling Microsoft Office Sales Business Development

Jennifer Murphy Education Details

Frequently Asked Questions about Jennifer Murphy

What company does Jennifer Murphy work for?

Jennifer Murphy works for The Mckee Group

What is Jennifer Murphy's role at the current company?

Jennifer Murphy's current role is Executive Assistant to Sr. Vice President.

What is Jennifer Murphy's email address?

Jennifer Murphy's email address is jm****@****ute.com

What is Jennifer Murphy's direct phone number?

Jennifer Murphy's direct phone number is (877) 792*****

What schools did Jennifer Murphy attend?

Jennifer Murphy attended Immaculata University, Delaware County Community College.

What skills is Jennifer Murphy known for?

Jennifer Murphy has skills like Customer Service, Training, Leadership, Human Resources, E Learning, Management, Team Building, Crm, Webinars, Process Scheduler, Social Networking, Budgets.

Who are Jennifer Murphy's colleagues?

Jennifer Murphy's colleagues are Margaret Lynch, Benjamin Hatch, Christina M. Sica, Edward Hackett, Steven Thompson, Melissa Ellis, Kate Mckee Black.

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