Manager, Meeting + Event Solutions
Current• Oversee the Meetings and Event Solutions team to ensure team members work effectively with senior stakeholders from diverse business lines to ensure meeting and event planning and production are successful. Collaborates with stakeholders to determine priorities, challenges, and process improvement opportunities in this space.• Ensures team members understand business priorities and adherence to internal policies.• Ensure team members have applications and technologies that enable collaboration and inclusivity to drive priorities and meet service commitments. This includes identifying and sourcing automated solutions and overseeing the administration of such systems.• Helps the team meet service level requirements in a cost-effective manner. Provides support for any escalations.• Supports creation and delivery of tracking and measurement tools to regularly report on success metrics of the team. Analyzes data to optimize team functionality and make workflow adjustments as needed.• Oversees the Bank’s conference and event space, including development and execution of long-term strategy to meet ongoing service and hospitality needs