Jennifer Walsh Email & Phone Number

St Kilda, Victoria, Australia

● Provide superior customer service while leading a highly productive team, including training, supporting and mentoring junior staff. ● Recognised for strategic thinking and assessing customer numbers to determine the number of open registers required to maintain productivity and a positive customer experience.● Recognised as a top performer both as an individual and Duty Manager. ● Maintains positive relationships with the Store Manager and Area Manager.● Oversee and coordinate stock, inventory, merchandising, and food safety programs. ● Implement plans and practices to reduce losses, often due to damaged and destroyed merchandise.● Participate in stock takes and stock movements. ● Check for accurate signage, product rotation, and dates for perishable items.● Determine quantity, status, vendor returns, and promotion of merchandise.● Manage cash handling and reconciliations, often handling large sums of money.● Safely utilise automatic and manual pallet movers and other equipment while adhering to strict OHS&E procedures to maintain a zero-harm environment.

Victoria, Australia

● Showcased exceptional communication and negotiation skills while making outbound calls to potential donors and supporters using predictive dialling. ● Clearly and effectively communicated the organisations' mission, goals and impact to potential donors, resulting in significant donations for The Allanah & Madeline Foundation, Royal Children’s Hospital Foundation, Baker Heart and Diabetes Foundation.● Built rapport and established positive relationships with individuals over the phone and presented compelling and persuasive appeals to encourage supporters to make financial contributions. ● Accurately recorded and updated donor information in CRM systems. ● Successfully secured the highest dollar-value donation for The Allanah & Madeline Foundation.● Raised over $86,000 in single-gift donations in 2018. ● Received formal accolades from management for outstanding and consistent performance.● Created and implemented the current script for acquiring new donors.

Victoria, Australia

● Planned and led high-quality Yoga classes from small groups of 4 up to larger classes of 25 participants, providing expert instruction and guidance to a diverse range of participants, visually assessing students to determine practice level, and assisting students to achieve precise alignment.● Provided technical demonstrations of Yoga practice and techniques in private and group classes, highlighting the ability to move energy through the body and transform energy during the warm-up, build-up, and cool-down stages.● Motivated students with words of encouragement, support, and positive reinforcement, connecting with students during classes through fun and intelligent sequencing to increase class engagement and return attendance.● Performed a broad range of administrative duties with precision, timeliness, and accuracy, including maintaining up-to-date records and databases, producing professional documentation and correspondence, and providing client fitness plans.

Balaclava, Victoria, Australia

● Developed sales strategies to achieve store targets across groceries, organics and fresh produce categories. ● Delivered customer service while focusing on building a community of loyal customers. ● Recruited, trained and supervised a team of 15. ● Developed rosters and scheduled and assigned tasks to optimise productivity and meet business needs.● Oversaw store operations, including opening and closing procedures.● Set up attractive merchandise displays to enhance the store's visual appeal.● Worked with a Graphic Designer to create promotional materials, including the creation of a new catalogue. ● Demonstrated creative thinking to create bi-annual sales catalogues.● Consistently achieved targets, including the highest ever sales on 'Super Saturday'.

Victoria, Australia

● Assisted customers with their purchases by offering assistance, locating items and processing transactions accurately through the registers/POS systems.● Collaborated with fellow team members to achieve sales targets and maintain a high level of product knowledge.● Assisted with maintaining attractive and well-organised displays.● Successfully re-engineered the store layout and displays resulting in increased revenue.

Victoria, Australia

Diploma Of Business Administration

Education record

◆ Contract Management, Australian Institute of Management ◆ Community Leadership Program – Sustainability, City of Port Phillip ◆.

Bachelor Of Communication (Public Relations)

Diploma In The Psychology Of Sales

Diploma In Digital Marketing