Jennifer Needham Email and Phone Number

• Represents the Hotels & Convention Center for groups 50-500 on peak (Single Hotel & Convention Center Booking)• Responsible for total account management for 12 states in the Midwest Region. Verticals: IEEE, Religious & International• 60% travel for local and national trade shows: HB ABC, PCMA Educon, Destination Celebration, Prestige PPC, Association Forum, RCMA, Connect Faith & Connect Marketplace• Conducts site visits for prospective clients in Portland

• 500 Rooms & 30k square feet meeting space• Responsible for group sales in the corporate & association markets – Nation wide• Individual commission goals - $1 million annually – Exceeded monthly & quarterly goals consistently• Worked existing book of business for client retention and rebooking• Forecasted within book of business weekly for executive updates• Handled the creation and implementation of bi-annual Sales Blitzes (phone, email, and in person networking and sales event)

• Outside sales for Chicagoland terriroty• 100% commissioned role, with focus on customer retention & new business development• Responsible for learning all new products and presentations on a monthly bases• Forecasted projected sales on a monthly, quarterly & yearly basis• Exceeded forecasted goals consistently and qualified for all monthly bonuses

• 345 Rooms & 14k square feet meeting space • Responsible for group sales all markets for Chicago & Midwest• Individual commission goals - $1.2M annually – Exceeded to 104% FY19• Worked existing book of business for client retention and rebooking• Forecasted within book of business weekly for executive updates• Handled the creation and implementation of bi-annual Sales Blitzes (phone, email, and in person networking and sales event)(Position ended due to Covid)

Association & Corporate Market/ Illinois & West CoastMeet Chicago Northwest represents eight communities and 65 hotels in Chicago's Northwest suburbs. Located on the edge of O'Hare International Airport, Chicago Northwest offers all the benefits of the big city in a relaxed, hassle-free setting. It's affordable sophistication that's easily accessible to the world. Our convention bureau staff members are the experts in the region and a valuable resource for meeting planners looking for meeting space in Chicagoland. Ensuring your meeting or event comes off in well-appointed style, Chicago Northwest offers a dynamic range of hotels and special event venues from which to choose. With over 65 hotels and over 50 alternative venues, Meet Chicago Northwest will help you select the ideal fit for your group.

Deployed to the Intermediary Team, handling 3rd Party group business, all segments (corporate, MICE, pharma)• Responsible for 2016 Revenue Goal of $12.7 million/ EOY Final 156%• Handled 90% 3rd Party and 10% End User Corporate & Pharma• Overseeing of contracting & partnership agreements• Relationship retention for clients through planned events, FAM Trips and annual conferences and meetings• Continuous relationship building with properties to insure flawless execution of both contract negotiating, closing and execution• Create strategic solutions with properties to help fill need dates• Execute Account Plans and keep current key information accurate within internal systems• Educate new clients on Starwood Brands and SPG Program

• Responsible for the planning and execution of group business across all segments. Goaled on a combination of group room and catering revenue and MPI scores with an emphasis on upselling opportunities• Meeting space & Room optimization throughout the planning process to identify quickly space that could be released and resold to generate new revenue.• Worked directly with culinary to develop customized menu’s while keeping with cost integrity• Hotel Lead for specialty on site events. Created several “Specialty Hotel Event Experiences” to capture revenue for events which could possibly be taken off site• Creation of all BEO’s, Resumes and Pre/Post Con Reports

• Responsible for Group Business across all segments for boutique property with 158 rooms and small meeting space. Yearly average goal of $2.5 million• Met and exceeded goal consistently while employed. Received 3 accolades for outstanding revenue achievement• Executed quarterly Sales Blitz’s and participated in local trade shows and events to create a new buzz around this historical property• Engaged in monthly prospecting activities to drive new business, uncovered previous lost business to activate new opportunities• Actively curated existing client relationships to drive loyalty

Sales and Marketing Manager