I possess over 19 years’ experience working within Customer Services, Sales and Administration. I have gained substantial knowledge and expertise within the customer service and hospitality industry and always seek to exceed customer expectations. I ensure I fully understand customer and business requirements and I am then able to offer an appropriate solution. I actively seek customer feedback so a continuous improvement approach can be adopted by the organisation.As an Operations Manager, I have supported Executives and Business Owners with a wide range of tasks to ensure the effective running of the business. At The CV Guru I support the everyday running of the business which includes driving efficiencies, recruitment, overseeing the CV writing team, and accounting responsibilities. This has included adopting a continuous improvement approach across a range of initiatives to streamline processes and grow the business. I have improved performance, recruited staff, inducted and trained staff, and support with marketing efforts.At The CV Guru I am able to support you with:• The Free CV Review Service• Selecting the appropriate products for your requirements • Answering any questions you may have• Organising a CV or LinkedIn workshop for your establishment Please feel free to email me at: Jen@thecvguru.co.uk and I will endeavour to assist you.