Jennifer Ouk Email & Phone Number

Danvers, Ma, Us

Danvers, Ma, Us

Danvers, Ma, Us

Experienced in precision aliquotting and filling antibody products utilizing liquid handling techniques with strict adherence to SOPs to ensure product quality. Consistently adhered to strict quality control guidelines to ensure labeling and packaging met compliance requirements and standards. Familiar in operating handheld Eppendorf repeater, VWR Mini Centrifuge, auto-vial machine, and ERP - Oracle based Logistics interface. Participated in process improvement with multiple creative ideas focused on 5S Lean Manufacturing Methodology, laboratory safety, efficiency, and accuracy.

Dracut, Ma, Us

Responsible for generating and finalizing quotes requested by the sales representatives while adhering to strict deadlines. Maintained communication between the purchasing department, manufacturing engineers, quality control managers, and company’s President in creating sales quotes.Familiarity with the Infor Visual enterprise resource planning system, interpreting engineering and mechanical drawings, and the request for quote process to suppliers.

Dracut, Ma, Us

Reviewed and resolved past due purchase orders.Confirmed outstanding purchase orders.Resolved material constraints on the production floor.Returned or re-worked discrepant material to suppliers.Updated Infor Visual database for pricing, dates, and contact info of current suppliers.

Communicated closely with the Logistics, US Sales Team and their customers, Accounting, Client Services and other departments within a supply chain based in the US and South Africa to ensure all orders were processed per their expected delivery dates. Entered and scheduled OEM and custom shipments into an enterprise resource planning (ERP) system. Trained logistics technicians to assemble, quality control, and properly ship custom and OEM kits. Maintained, organized, and retained records of physical inventory for all custom and OEM components. Created and adjusted bill of materials required for assemblies as needed through the ERP system. Maintained and reported custom and OEM metrics to the Logistics Manager required for monthly operations meeting. Created and updated standard operating procedures (SOPs) and policies for all custom and OEM related responsibilities as needed. Compiled, generated, and QC certificates of analysis, certificates of conformance, and all required documents requested by customers.

Received inbound packages, equipment, and correspondence from the South African facility including perishable items. Assembled enzyme kits using component vials and bottles, working within the ERP system.Created packing slips and shipping labels for orders using the ERP system. Packed orders in insulated cooler boxes using dry ice while following special packing requirements for unique orders. Maintained knowledge of up to date SOP and contributed to continuous process improvement.Contributed to quality control by checking team member’s work.

New York, Ny, Us

Provided customers with great service such as making them feel welcomed and appreciated.Actively listened and tended to anticipated needs of customers as well as explaining stores sales, promotions, and explained store systems and policies. Collaborated with associates and managers in a professional and approachable manner to reach store goals. Operated the register and promoted benefits in driving store credit card goals. Replenished new product, assisted in store visuals, and marketing in a timely manner while being responsible with other multiple tasks.

Bedford, Ma, Us

TA in Methods of Biotechnology instructed by Professor Dr. Mariluci T. Bladon.An unpaid internship aimed to have the opportunity to put content from the classroom into practice consistent with the standards of the industry. Aided the instructor and supervised a lab room of 25 students in lab techniques such as pipetting, aseptic techniques, sterilizing, trypsonization of cells, cell counting and determination of viability, correct use of an inverted microscope, calculating formulas for dilutions. Maintained laboratory equipment such as students’ cell media in cold room, water bath, incubators, biological hoods, work benches, hazardous biological wastes, microscopes, aspirating machine and cryogenic tanks. Helped students how to take good documentation, maintain their laboratory notebook, in-class assignments, homework, and projects.

Lowell, Ma, Us

Fundamental Methodology Workshop in Biotechnology instructed by Dr. Peter Gaines.A one week workshop provided hands-on training on the use of cultured cells and their manipulation as used in cutting-edge research in biotechnology. Daily course schedule included short lectures followed by a series of laboratory exercises.Worked in a team in the passage of HEK 293 cells (Human Embryonic Kidney cells) through cell culture.Transfected HEK 293 cells with pSV- β – Gal vector containing SV- 40 promoter, from the Simian Virus, by lipofection. Analyzed cell morphology and successful transfection by cell fixation and product assay using β-galactosidase expressed by the LacZ gene.

Associate Of Science - As, Biotechnology

Clinical Laboratory Science/Medical Technology/Technologist

Bachelor'S Degree, Biology