Jennifer Pace Email & Phone Number

Toronto, Ontario, Canada

Canada

As a Customer Care Representative at Swish Maintenance, I am adept at managing pricing, quoting, and order processing to ensure timely and accurate service delivery for customers. My strong attention to detail and ability to utilize real-time data reports has resulted in high customer satisfaction and order fulfillment rates for the branch. I am skilled in handling customer inquiries, complaints, and requests with ease and calmness, while utilizing proper research methods and tools to assist… Show more As a Customer Care Representative at Swish Maintenance, I am adept at managing pricing, quoting, and order processing to ensure timely and accurate service delivery for customers. My strong attention to detail and ability to utilize real-time data reports has resulted in high customer satisfaction and order fulfillment rates for the branch. I am skilled in handling customer inquiries, complaints, and requests with ease and calmness, while utilizing proper research methods and tools to assist customers with any inquiries they may have. My analytical skills, communication, and ability to work under duress have allowed me to excel in a fast-paced customer service environment Show less

My primary focus in this position was to provide exceptional customer service to create a positive shopping experience for customers. I assisted customers in finding / purchasing products, maintained store cleanliness and organization, processed sales transactions, and ensured accurate inventory management. I also handled customer inquiries, provided product information, and engaged in upselling to meet sales targets. My role required attention to detail, extensive product knowledge, excellent… Show more My primary focus in this position was to provide exceptional customer service to create a positive shopping experience for customers. I assisted customers in finding / purchasing products, maintained store cleanliness and organization, processed sales transactions, and ensured accurate inventory management. I also handled customer inquiries, provided product information, and engaged in upselling to meet sales targets. My role required attention to detail, extensive product knowledge, excellent communication skills, and allowed me to strengthen my ability to work in a fast-paced retail environment while maintaining store standards at all times. Show less