Provided intensive administrative support to the Director, Deputy Director and various services within the organisation including answering phones, conducting application intake over the phone with particularly vulnerable clients and liaising with solicitors and stakeholders. Other duties included file management and storage, data entry and spread sheet maintenance, administrator inbox maintenance, website maintenance, banking cheques and processing credit card transactions, office support and other adhoc duties as required.

Provided high level administrative support to the commercial property team including reception, file management and preparation of correspondence. Coordinated administrative activities for commercial leasing matters, conducted property searches and maintained the firm’s Visual Files database. Prepared invoices, allocated creditor payments, generated reports and assisted with adhoc projects. Performed as a proactive member of a close-knit team.

Provided high level legal and secretarial support to the property department. Liaised with clients, banks and other solicitors for all property related matters, prepare Contract of Sale, perform searches and Requisitions on Title, calculated settlement figures and attended property settlements. Managed diaries, arranged appointments, greeted clients and prepared legal documents and correspondence. Managed and maintained filing systems.

Provided day-to-day administrative support to the head of the compensation team, and ensured that office functions ran seamlessly. Received calls, responded to emails, prepared high level correspondence, drafted reports and scheduled appointments. Planned and coordinated external client meetings. Maintained files and databases, prepared invoices and developed improvements to existing administrative processes and procedures. Liaised directly with clients, solicitors and court staff. Managed a busy workload and work to deadlines.