Jennifer Ng Email and Phone Number

SALES MANAGEMENT, BUSINESS PLANNING, STRATEGIC INITIATIVES, PEOPLE MANAGEMENT--------------------------------------------------------------------------------------------------------- leads the consulting teams in Asia Pacific region on global citizenship, residency and relocation programs- provides strategic direction on immigration consulting efforts- planned and implemented a structured framework to align the focus and direction of all consulting teams

STRATEGY DEVELOPMENT, STRATEGIC PARTNERSHIP, PROJECT MANAGEMENT, MARKETING, OPERATIONAL EFFECTIVENESS------------------------------------------------------------------------------------------------------Responsible for digital strategy, marketing and operations of the fintech subsidiary of Sakae Holdings. Involved in strategic and business development of emerging technologies (blockchain, cryptocurrency, facial recognition, robotic trading) to transform the work we do. Forged strategic… Show more STRATEGY DEVELOPMENT, STRATEGIC PARTNERSHIP, PROJECT MANAGEMENT, MARKETING, OPERATIONAL EFFECTIVENESS------------------------------------------------------------------------------------------------------Responsible for digital strategy, marketing and operations of the fintech subsidiary of Sakae Holdings. Involved in strategic and business development of emerging technologies (blockchain, cryptocurrency, facial recognition, robotic trading) to transform the work we do. Forged strategic partnerships with industry and tech players to advance our transformational journey. Show less

SALES MANAGEMENT, STRATEGIC INITIATIVES, BUSINESS PLANNING, COMPLIANCE MANAGEMENT, PEOPLE MANAGEMENT---------------------------------------------------------------------------------------------- provided leadership to sales teams in revenue and new-to-wealth (NTW) achievement by leveraging on the bank's sales framework, specialist collaboration and effective sales planning- provided guidance and support on portfolio optimization- heavy focus on CRM and data analytics to improve… Show more SALES MANAGEMENT, STRATEGIC INITIATIVES, BUSINESS PLANNING, COMPLIANCE MANAGEMENT, PEOPLE MANAGEMENT---------------------------------------------------------------------------------------------- provided leadership to sales teams in revenue and new-to-wealth (NTW) achievement by leveraging on the bank's sales framework, specialist collaboration and effective sales planning- provided guidance and support on portfolio optimization- heavy focus on CRM and data analytics to improve sales productivity and NTW activation - oversee decisions in hiring, performance management and staff developmentACHIEVEMENT----------------- delivered 160% growth in NTW within 6 months of launch Show less

STRATEGY DEVELOPMENT, PROJECT MANAGEMENT, CONSULTING, SALES MANAGEMENT, BUSINESS MANAGEMENT, MARKETING, PEOPLE MANAGEMENT---------------------------------------------------------------------------------------------------- formulated and implemented a framework on branch operations, sales methodology and service standards for the branch network- trained more than 500 branch staff in model branch roll out- led pilot testing at Ho Chi Minh branches and their first business… Show more STRATEGY DEVELOPMENT, PROJECT MANAGEMENT, CONSULTING, SALES MANAGEMENT, BUSINESS MANAGEMENT, MARKETING, PEOPLE MANAGEMENT---------------------------------------------------------------------------------------------------- formulated and implemented a framework on branch operations, sales methodology and service standards for the branch network- trained more than 500 branch staff in model branch roll out- led pilot testing at Ho Chi Minh branches and their first business development effort through deposit gathering roadshowsACHIEVEMENT----------------- HCM branches achieved 30% increase in deposit balance- HCM achieved the highest number of new deposit accounts Show less

SALES MANAGEMENT, STRATEGIC INITIATIVES, BUSINESS PLANNING, PEOPLE MANAGEMENT, COMPLIANCE MANAGEMENT--------------------------------------------------------------------------------------------------------- planned and set directions for the cluster and teams as per business intent- led and managed sales and service teams in achieving business goals- coached and trained team managers and relationship managers- ensured operational and compliance standards are aligned to… Show more SALES MANAGEMENT, STRATEGIC INITIATIVES, BUSINESS PLANNING, PEOPLE MANAGEMENT, COMPLIANCE MANAGEMENT--------------------------------------------------------------------------------------------------------- planned and set directions for the cluster and teams as per business intent- led and managed sales and service teams in achieving business goals- coached and trained team managers and relationship managers- ensured operational and compliance standards are aligned to regulatory and bank requirements- oversee decisions in human resource matters of hiring, deployment and performance managementACHIEVEMENT----------------- Top Business Director in 2010 for DBS Consumer Banking Group Bancassurance Challenge Show less

SALES MANAGEMENT, BUSINESS DEVELOPMENT, COMPLIANCE MANAGEMENT, CLIENT SERVICING, OPERATIONAL EFFECTIVENESS, PEOPLE MANAGEMENT--------------------------------------------------------------------------------------------------- led and managed a team of Relationship Managers and Service Managers in their client management and acquisition efforts- maximised sales effectiveness with sales planning, performance management, coaching, motivation and recognition- successfully led… Show more SALES MANAGEMENT, BUSINESS DEVELOPMENT, COMPLIANCE MANAGEMENT, CLIENT SERVICING, OPERATIONAL EFFECTIVENESS, PEOPLE MANAGEMENT--------------------------------------------------------------------------------------------------- led and managed a team of Relationship Managers and Service Managers in their client management and acquisition efforts- maximised sales effectiveness with sales planning, performance management, coaching, motivation and recognition- successfully led business development efforts to grow AUM through proactive upselling opportunities and activities- leveraged on data analytics and CRM and collaborated with Marketing to improve leads generation and increase customer base- strict compliance with regulatory and bank policies and guidelinesACHIEVEMENT----------------2005 - 82% improvement in sales productivity2006 - 150% improvement of team's AUM2007 - Super Achiever Top Treasures Onshore Business Manager 113% to 137% achievement in sales targets2008 - 100% to 113% achievement in sales targets2009 - Top Unit Trust Award for Treasures Business Manager Top Structured Deposit Award for Treasures Business Manager Show less

SALES MANAGEMENT, BRANCH MANAGEMENT, COMPLIANCE MANAGEMENT, OPERATIONAL EFFECTIVENESS, PEOPLE MANAGEMENT---------------------------------------------------------------------------------------------------------- established a strong Sales and Service culture in the branch by adhering to sales methodologies and delivering service excellence- proactive cross-selling and upselling activities- coached and trained staff in their sales and service efforts

SALES, CLIENT MANAGEMENT, COMPLIANCE MANAGEMENT-------------------------------------------------------------------Provided effective client relationship management through consistent, high quality and personalised banking and investment services