Oversee all daily operations of active local chamber of commerce including new business development; empowering and assisting members; marketing; developing and coordinating programs and events; fund development; accounting and record keeping; online marketing, such as, website updates, email communications and social media marketing; developing and maintaining relationships with strategic partners and City and County leaders. In addition, manage a team of three employees; develop and manage annual operating budget, as well as, annually review and modify strategic plan with the Board of Directors.Selected Contributions: Worked with member volunteers to develop new logo, branding and website, along with a name change, for the Chamber to better reflect image and marketing goals. Increased membership by 80 percent from March 2009 to December 2012. Also on target to increase revenue 118 percent over 2009 through the implementation of new fundraising programs. Increased awareness of the Ferndale Area Chamber and its purpose through improved social media campaigns, press releases and community partnerships. Successfully negotiated with the City of Oak Park in 2012 to include their businesses in our service area. Instrumental in opening the South Oakland County SCORE office inside the Ferndale Area Chamber office. Approximately six to 10 business owners receive free consultations in this office each week. Lead Chamber to receive the Michigan Small Chamber of the Year award in 2013.

MARKETING COMMUNICATIONS MANAGER, February 2007 – February 2009 GVA Detroit & Zicor Property – Southfield, MI Defined marketing strategy for two sister companies, a commercial real estate brokerage firm and a property management firm. Developed, executed, and managed comprehensive marketing plan encompassing integrated marketing initiatives. Communicated with customers, management, internal departments, and vendors to coordinate overall marketing effort in accordance with corporate goals. Planned and carried out regional market research and analyses. Developed metrics to track performance of marketing efforts. Created consistent and effective public relations through networking with local economic development groups, chambers and other organizations. Prepared and managed marketing budget.Selected Contributions: Created logo and branding for Zicor Property. Selected vendors to develop new search-engine optimized company website. Developed site plan and copy for website. Increased phone and internet inquiries of available properties by nearly 50 percent. Decreased vacancy rates from over 20 percent to under 16 percent within one year while market has remained stable around 18 percent.  Increased media coverage by developing relationships with media personnel.

Oversaw all aspects of sales and marketing for one of the top 20 building companies in Southeast Michigan. Managed team of eight Sales Managers and four Sales Assistants. Developed strategic marketing plan and annual budgets. Coordinated and created all marketing collateral and advertising including newspaper ads, billboards and website. Reviewed all purchase agreements and assisted with contract negotiations. Inspected all sites and sales centers. Conducted bi-weekly sales meetings. Handled escalated customer problems. Worked closely with Executive Team and provided input on product line and floor plan layouts based on market research and competitive analysis. Developed metrics to track performance of marketing efforts. Coordinated the opening of three new sites. Produced set of Policy & Procedures for sales team. Established sales recognition program. Revamped all marketing collateral and website to create consistent brand image. Personally decorated three sales models. Selected Contributions: Grew company’s market share to the 11th largest residential builder in Southeast Michigan from the 17th largest (the largest in Monroe County and third largest in Washtenaw County, the two counties we served) Decreased marketing budget by 25 percent while increasing traffic by 15 percent Increased sales conversion ratio from eight percent to nearly 12 percent

Ran all aspects of personal real estate business including new business development; educating and servicing clients; marketing and research for clients; drafting and negotiating purchase contracts; and transaction coordination. In addition, managed a team of four sales agents plus a Sales Assistant. Oversaw marketing of team and team’s listings; handled the team’s accounting, payroll and benefits; and trained newly licensed agents.Selected Achievements: Received “Rising Star” award for exceptional first-year sales Among top 10 percent of Realtors in Southeast Michigan Among top four percent of company in customer satisfaction