Jennifer R work email
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Jennifer R personal email
Experienced customer-oriented leader with 20yrs+ in IT & Security. I have been leading global and domestic teams for over a decade, the largest of which was 85. Direct experience in multiple industries, including Financial Services (FinTech, Commercial Banking, Retail Banking, Investment Banking), Energy, Utilities, Education, and Retail. Servant leader who leads through collaboration, empathy, and building consensus. Creates safe, high-performance environments for great people to achieve their goals. Strong track record of using security to support critical business functions, including sales-enabling compliance accreditations, security M&A integration, and large-scale technology transformation. Experienced in Board positions, having served as an active Board Member for the Association of Continuity Professionals.Security Programs: Enterprise Security, Product, Application Security, Governance, Risk, Compliance, Privacy, Data Loss Prevention, Identity & Access Management, Security M&A DD/Integration, Third Party Risk (TPR), Business ContinuityCompliance: SOC2 Type 1/ Type 2, ISO 27001/02, NIST 800-53, NIST CSF, PCI-DSS | Privacy: GDPR, CCPA | Financial: Sarbanes-Oxley (SOX), NYDFSTechnology: On-prem, hybrid, cloud-native | SaaS, PaaS, IaaS | AWS, Azure, GCP | Mac OS, Windows, Linux | Container Security | SIEM, SOAR, EDR, CASB, DLP, IAMCertifications: ISC2 CISSP | ISACA CRISC | AWS Certified Cloud Practitioner | ITIL 3, 4
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Chief Information Security OfficerSpreedly Aug 2021 - PresentDurham, Nc, UsAs Spreedly's CISO, my role is to partner, support, and understand needs of the business to effectively lead and evolve the information security, privacy, compliance, and IT functions of the organization. -
Senior Vice President, Senior Manager It Risk GovernanceFirst Citizens Bank Jan 2016 - Aug 2021Raleigh, North Carolina, UsResponsible for leading and driving the strategic direction of the Information Technology Governance, Risk, and Compliance (GRC) services including but not limited to: -ensuring a proper risk based cyber security program and controls are in place;-appropriate goals and metrics are available and tracked;-effective training and awareness activities are implemented for associates, contractors, vendors and customers. -
Vice President, Manager Service ManagementFirst Citizens Bank Aug 2012 - Jan 2016Raleigh, North Carolina, UsLed the IT Service Management (ITIL change, problem, incident, configuration, and asset), 24x7x365 technology command center, and service desk teams.- Oversaw staff of 3 People Managers, 4 Process Owners and staff of 40- Supported over 5000 associates throughout 18 states and the District of Columbia -
Supervisor - Nerc-Cip ProgramProgress Energy Dec 2009 - Aug 2012Raleigh, Nc, UsManaged enterprise NERC CIP Program and led Industrial Control Systems team.- Led program team consisting of 40 employees; both managers and associates- Worked closely with regulators, industry peer groups, and internal departments to drive a proactive program in which compliance was a focus and violations minimized -
Identity And Access Management (Iam) Program ManagerProgress Energy Jun 2008 - Dec 2009Raleigh, Nc, Us- Led study and developed business case which resulted in approval of an Identity & Access Management initiative; initiative had been at a stalemate for the previous ten years- Managed IAM project team of 60 resources throughout Customer & Mkt Services, Distribution, Energy Efficiency, Transmission & IT&T- Program Manager, Governance Lead, Technical Lead, and Architect for Enterprise Identity & Access Management project- Led implementation of enterprise web access management solution -
It Security Sr. AnalystProgress Energy Oct 2007 - Jun 2008Raleigh, Nc, Us- Disaster Recovery liaison for Enterprise Application Solutions and Nuclear Information Technology sections – responsible for managing DR procedure development, DR drills and conducting Business Impact Analysis (BIA) assessments- Managed enterprise Disaster Recovery project team of 30 which provided among other things a single tier level structure for all applications and infrastructure used within the company allowing for a more streamlined approach to how IT supports the business- Led cyber security risk management program for enterprise including assessing, prioritizing, and mitigating risks- Developed incident response plan and procedures for IT Security Services, Department Significant Incident team and IT&T Crisis team -
Enterprise Incident ManagerProgress Energy Mar 2007 - Oct 2007Raleigh, Nc, Us- Managed incident response teams during large scale IT incidents requiring department wide coordination, management and communication- Developed first comprehensive significant incident response program for IT department- Back up Enterprise Change Manager leading department during weekly change meetings to ensure change related work did not impact the business -
Enterprise Monitoring AnalystProgress Energy Jun 2004 - Mar 2007Raleigh, Nc, Us- Enterprise Infrastructure Engineers Monitoring Team - designed, maintained, implemented monitors and monitoring tools for business critical enterprise applications and infrastructure; 24/7 on-call support - Led the implementation of the first successful business service view within the IT Command Center which allowed for first level support to monitor the health and wellness of critical business systems and resolve issues without escalation. Decreasing the mean time to restore service- Business Presentation Layer Administrator & Architect- applied business logic to technology applications and infrastructure in a distributed environment- Service Level Management working with customer to gather business critical components, establish approved maintenance windows, core operating hours, levels of service including monitoring tiers, downtime/availability, architecture requirements, business impact analysis - Designed and maintained Business Executive IT Dashboards for measuring service level agreements based on availability and downtime -
Computer Services Student EmployeeUniversity Of North Carolina At Chapel Hill Jan 2003 - May 2004Chapel Hill, Nc, Us- Maintained 600+ computer systems- Installed and supported hardware, software, and the building network plant for the Computer Science Department faculty, staff, and students- Troubleshot issues via the Technical Support Center/Help Desk - Managed workflow of the Computer Services Group -
Store ManagerGateway Oct 1998 - Jul 2002Irvine, Ca, Us- Managed team of 23 technical resources- Lead operations for technical service department & training center - Responsible for sales, human resources, merchandising, marketing, inventory control, training, technical support for onsite hardware & software, etc.
Jennifer R Skills
Jennifer R Education Details
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University Of North Carolina At Chapel HillInformation Science
Frequently Asked Questions about Jennifer R
What company does Jennifer R work for?
Jennifer R works for Spreedly
What is Jennifer R's role at the current company?
Jennifer R's current role is Chief Information Security Officer at Spreedly.
What is Jennifer R's email address?
Jennifer R's email address is je****@****ens.com
What schools did Jennifer R attend?
Jennifer R attended University Of North Carolina At Chapel Hill.
What skills is Jennifer R known for?
Jennifer R has skills like Itil, Disaster Recovery, Enterprise Architecture, Security, Management, Cissp, Sharepoint, Information Security, Program Management, Process Improvement, Enterprise Software, Information Technology.
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