Jennifer Ramey Email and Phone Number

Lead a team of recruiters by providing training, direction, motivation, feedback and supervision Create, manage and maintain recruitment processDevelop and implement recruiting strategies with local universities and high schools to increase candidates and build pipelinesManage the full cycle recruiting process, including screening, interviewing, and reference checks.Work with Hiring Managers to understand culture and team fit for each opening. Actively source candidates leveraging social media channels and creative sourcing techniques to attract talent and develop candidate engagement.Build and maintain relationships with operations leadership including, Director of Operations, District Managers and General Managers; provide training and coaching in areas to improve their effectiveness in identifying, interviewing, and selecting candidates.Identify various recruitment sources and partnerships, including social media outlets and utilize them to solicit candidates for open positions; create ads and media campaigns to encourage candidate engagement with the brand and targeted marked (i.e. Facebook, LinkedIn, etc.), social media community engagement management.Act as a company ambassador and advocate, with potential candidates, employees, as well as, with local organizations. Partner with others on employment campaigns, creative special event recruiting to meet business needs in acquiring talent. Promote Fourteen Foods Dairy Queen as the employer of choice to all potential candidates by providing information regarding the company culture, benefits and opportunities.

Provided front-line HR support to restaurant employees, helping resolve day-to-day HR issues and providing guidance on company policies and procedures. Managed and resolved complex employee relations issues in a timely and professional manner, conducting thorough investigations as needed. Complete thorough investigation summaries and provide recommendations to operations leaders. Interprets HR policies and procedures and provides guidance to employees and managers on various HR-related topics. Provided HR guidance on corrective actions and termination details. Provided performance management guidance to restaurant managers, including coaching, counseling, and disciplinary actions as needed. Participated in meetings with the restaurant management team to review operations and address HR-related concerns. Managed the employee stay and exit interview process to gather valuable feedback and insights from departing employees. Analyze the data to identify patterns and trends and present to operations and leadership team. Conducted semi-annual employee engagement surveys to measure employee satisfaction, engagement, and overall well-being. Partnered with restaurant operations leadership to develop and implement strategies to improve employee engagement and retention. Analyzed restaurant-specific data and metrics to identify HR trends and developed solutions to improve employee satisfaction and retention. Worked closely with operations to create a positive and supportive work environment, focused on employee morale, and employee productivity.

Manage vendor relationships with external staffing agencies.Perform candidate pre-screening to ensure they meet minimum requirements.Perform candidate scheduling and travel arrangementsExecute reference and background checks.Support KFC with recruitment of A-Team talent.Lead and manage full cycle recruiting process for intern, administrative and above restaurant positions. Assist in college recruiting. Responsible for updating and maintaining KFC-RSC current opening reports.

Responsible for hiring/firing decisions, performance evaluations and counseling of temporary employees.Ensures compliance with all legal and company rules and regulations. Manage Branch Quality Compliance and Sox Compliance.Ensures Operations staff proactively places temporary staff thru such programs as: MPC and resume mailer.Handles customer matters courteously, timely and efficiently.Oversees all payroll administration in the branch.Prepares and submits expense reports concerning office activity as requested by management.Writes and places recruitment advertising.Promptly processes and follows up on unemployment and worker’s compensation claims.On-Site supervisor for one of Todays largest Client

Active role in recruiting and trainingManaged 10 employeesUsed innovation and creativity to improve store performanceLead all store inventory and auditsManaged store operationsMaintained visual standards by building teams and executing company floor moves