· Design, develop and maintain training materials utilizing a systematic approach to training from the analysis phase through the evaluation.· Utilize metrics to assess skills gaps/training needs and establish a training development schedule that will deliver aligned and timely skills development programs.· Coordinate with stakeholders to meet desired outcomes and objectives for process improvement via change management and project management. · Act as Subject Matter Expert by educating on how to perform administrative, transactional, and data management activities in support of HR and HRIS functions while working cross-functionally with other departments.

· Perform administrative, transactional, and data management activities in support of HR and HRIS functions for the HR Operations Center.· Act as liaison for HR Service Center, Payroll shared services, HR vendors, and other Centers of Expertise. · Respond to both phone and online inquiries, resolving questions or issues by accessing information in various systems including candidate applicant tracking systems.· Order and monitor background screenings and drug screenings.

· Created marketing goals related to customer acquisition, and lead generation for company’s target audience of C-level executives in multiple verticals.· Produced and edited content such as social media posts, newsletters, brochures, company website and cliental intranet sites.· Cultivated relationships with potential and prospective cliental by managing, tracking, and storing information via Microsoft Dynamics 365 CRM.

· Successfully raised more than a third of annual budget via donor solicitations and in-person and virtual fundraising events.· Responsible for the maintenance and design of WordPress website, including WordPress themes and plugins such as the implementation of a multi-lingual translation widget, an online auction, and a live video fundraising function.· Transitioned entire ESL Adult Learning program online, increasing overall reach of program.· Managed all media and events including the coordination of more than 20,000 children to participate in annual Reading in the School Day event.

· Managed a team of more than 65 staff members, including managers and outside vendors, on a 40-acre event space with multiple facilities.· HR functions and responsibilities included interviewing, hiring, training, scheduling, evaluations, disciplinary action including termination, and ADP payroll verification.· Oversaw the execution of more than 100 events annually.· Collaborated cross-functionally with marketing, e-commerce, and compliance departments.

· Taught Basic, Pre-Intermediate I & II and Advance level English to children and adults at a private institute. · Created quizzes, tests, and lesson plans.

Created marketing material focused around annual fundraising event, The Franklin Wine Festival.