Jennifer Remick Email and Phone Number

• Responsible for daily operations, including facilities maintenance and repair, of a busy real estate office with 85 Realtors and 19 staff.• Lead team of 5 staff and was the go-to person for any complex issues related to their daily tasks as well as questions related to handling complicated agent requests or other personnel matters.• Coordinated logistics and materials for a variety of meetings, continuing education, luncheons and other office events.• Maintained and submitted records of individual agent costs to Accounting for monthly agent billing.• Processed all incoming and outgoing agents, maintained agent files and licenses and assured confidentiality of agent files.• Coordinated reservations and submitted materials for print ads in multiple publications.• Scheduled staff vacations and time off, maintained records of the same, and approved time sheets.• Maintained office equipment, administered office network and troubleshot IT problems with help from IT as needed.• Managed existing vendor agreements and negotiated new contracts as needed.• Worked closely with property manager and owner to resolve concerns pertaining to the building and office space.

• Provided support to two Property Managers on over 300 privately owned properties and coordinated between Realtors, owners, tenants, contractors, and condo and homeowners’ associations.• Engaged homeowners to market management services, execute management agreements and associated paperwork.• Secured the highest netting rental at the time, located in a new, luxury condo building in Rosslyn. • Procured market comparisons in order to evaluate and recommend annual rent increases to owners.• Screened applicants for tenancy, communicated results to owners, and advised owners regarding applicant approval.• Performed as backup to execute lease signings as well as process applications and credit checks on potential tenants.• Worked with repairs department to solve intricate problems, taking into account tenant needs and owner expenses.• Analyzed maintenance reports to ensure work is being done in a timely manner and within the property budget.• Conducted inspections before and after lease term to define any security deposit issues as well as regular maintenance needed before new tenants take occupancy and processed paperwork for return of security deposits.

• Worked closely with diverse clientele, brokers, and the corporate management to achieve sales of yachts ranging from 21-foot runabouts up to 130-foot motor yachts.• Prepared contracts and documents on yacht sales with follow-up to execution.• Coordinated efforts with various yachting corporations including the Coast Guard National Vessel Documentation Center and Maryland Department of Natural Resources to obtain necessary documents and information for yacht purchases.• Responsible for advertising of listings in print and online, plus mailing and shipping of marketing materials.• Key player in reorganizing office functionality and over-budget spending to turn an annual profit during organizational restructure.• Arranged payment and documentation for boat shows, invoiced clients for space at boat shows, initiated payment for invoices received and provided administrative support to four brokers.

• Managed a facility of 30 music instructors, 20 employees, and 8 music-training studios.• Responsible for all store operations including sales, scheduling, budgeting, and customer service.• Total annual business sales of $1.03M and $730K in direct sales.• Evaluated achievement of monthly sales goals for the store as well as individual employees, accountability of staff.• Produced daily, monthly, and annual reports of gross revenue, employee hours, and expenditures, and quarterly reports of company operations to corporate headquarters.• Instructed staff on appropriately handling difficult and complicated transactions and sales.• Scheduled and led weekly sales meetings for full time employees and monthly store meetings for all employees.

• Acted as a liaison for the Sterling Music & Arts Center location and traveled to over 50 elementary, middle and high schools in Loudoun and Fairfax Counties.• Offered music teachers a way to obtain instructional materials such as music, instruments, and accessories.• Coordinated with school bookkeepers to acquire purchase orders or P-Card numbers for purchases.• Provided support and supplies at various school functions including summer band camps and a variety of music festivals.• Negotiated repair contracts and coordinated pickup and delivery of school owned musical instruments• Individually responsible for over $180,000 in sales.

• Received valuable sales experience in a retail environment and personally contributed over $80,000 in annual sales.• Maintained attendance records for music lessons to ensure instructors were paid appropriately.• Initiated contracts for instrument rentals, music lessons and financing of instrument purchases.• Participated in management training to assume a store management position, assisting with tasks such as reviewing employee timesheets and supervising part-time staff.• Developed positive customer relationships through excellent service to increase likelihood of repeat business.• Resolved all customer complaints in a timely and professional manner while prioritizing customer satisfaction.

• Seasonal employee in the Engineering and Maintenance Department at Dulles Airport while pursuing a college degree.• Initial responsibilities included data entry, processing maintenance requests, performing administrative duties and assisting engineers with special administrative projects.• Assigned more challenging tasks as experience was gained, such as performing data analysis and coordinating projects.• Position required a FBI criminal background clearance to be granted access to the Airport Operations Area.