Jennifer Robles work email
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Jennifer Robles is a Executive Assistant at Vista Equity Partners.
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Executive AssistantVista Equity Partners Jul 2023 - PresentAustin, Tx, Us -
Receptionist/ Executive AssistantVista Equity Partners Apr 2022 - Jul 2023Austin, Tx, Us -
Academic Programs Support ManagerNational Louis University Aug 2021 - Jul 2022Chicago, Il, Us-Assist graduate business program directors, and Dean’s office with key administrative functions which include, the tracking of staffed courses, scheduling and managing events, corporate partner meetings, creating the schools newsletters and communications, assist with basic reminders to adjunct faculty, work with the scheduling center on pulling, sharing and reporting on start of term staffing.-Manage the business school’s master book list, data entry, and reporting to the bookstore -
Marketing Call Team SpecialistNational Louis University Oct 2020 - Aug 2021Chicago, Il, Us• Manage an average of 25 leads per day, screen leads and connect with appropriate Enrollment Specialist• Manage a high volume of inbound calls for the university in a professional timely manner • Assist with marketing call campaigns to reengage potential students -
Corporate Transient Sales Design InternHyatt Hotels Corporation Sep 2020 - Dec 2020Chicago, Il, Us• Assisted in redesigning the Corporate Transient Request for Proposal (RFP) process by collaborating with select and full service hotel sales managers by conducting empathy interviews• Analyzed communication within the with Hyatt Sales Force team and hotel sales team to improve efficiency for all • In a team, created a prototype to facilitate the RFP process, presented it to the Hyatt leadership committee and made improvements from feedback received• Reviewed business cases for hotel solicitation by analyzing the year over year report and competition -
Event ConciergeHyatt Regency Aug 2019 - Jun 2020Chicago, Us-Assisted meeting planners in the execution of conventions, meetings and events in a 240,000 sq.ft meeting space, serving as their main point of contact and liaison between all hotel departments-Coordinated with meeting planners on any necessary changes and relayed changes to hotel staff to have a seamless event-Found solutions to any problems that arose during event, and responded to requests in a timely manner -Provided high quality assistance to meeting planners and hotel event planners for a successful event turn out -
Banquet Server/CaptainLimelight Catering Mar 2017 - Jun 2020Chicago, Il, Us-Efficiently work in a team to set up event, prepare, serve, clear food and beverages to deliver guest satisfaction-Ensure guests enjoy social event by passing around hors d'oeuvres, desserts and drinks-Anticipate and maintain guest and event planners needs and specifications by following event details and being proactive-Take guests orders and lead staff when serving orders -
Member Services Agent/Pbx AgentSoho House & Co Jan 2018 - Aug 2019-Managed all reservation emails in a timely, friendly manner as well as answered an average of 1200 calls per day and transferred appropriately-Handled all reservation billing transactions, amendments and cancellations-Analyzed hotels daily rate with competitors and managed rates according to budget needs-Assisted fellow team members and front desk wherever necessary to maintain positive working relationships, performed check in/check out process-Assisted guest experience with mail delivery, luggage, rooming, car transfers, concierge needs, and room service orders-Ensured satisfaction of guests accommodations upon arrival and throughout stay, by resolving issues when they arose-Managed lost and found for all outlets of the house, and liaised with maintenance or housekeeping to resolve any guest issues
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Overnight AuditorSoho House & Co Jul 2018 - Jul 2018Temporary assisted Front Desk with night audit-Audited and balanced reports from the day shifts from hotel, spa, gym and 5 restaurants-Composed daily sales reports, snapshot report, forecast report, and comp report- Checked in late arrivals and checked out early departures
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Front Desk InternSoho House & Co Oct 2017 - Jan 2018-Checked in/ Checked out 15-35 stays a day-Assisted with all payment, billing details for hotel and calls for hotel and 5 restaurants-Assisted guest experience by helping with mail delivery and packages, luggage, rooming, car transfers, concierge needs
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Front Desk InternDelton Oaks Resort Jun 2017 - Aug 2017-Described best option for guests, made reservations and answered any booking questions-Communicated with housekeeping which rooms need to be cleaned and were cleaned-Inspected rooms prior to arrivals-Provided excellent customer service when checking in and checking out guests as well as problem solving when problems arose-Processed credit card transactions and handled cash
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Program AssistantBoys & Girls Clubs Of America Sep 2012 - Aug 2014Atlanta, Georgia, Us-Organized and planned fun academic enrichment, artistic and physical education activities for students ages 5-12-Tutored students with homework and implemented study strategies-Provided support and guidance for students of impoverished communities
Jennifer Robles Education Details
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National Louis UniversityMaster Of Business Administration - Mba -
Depaul UniversityHospitality Leadership Concentration In Hotel Lodging
Frequently Asked Questions about Jennifer Robles
What company does Jennifer Robles work for?
Jennifer Robles works for Vista Equity Partners
What is Jennifer Robles's role at the current company?
Jennifer Robles's current role is Executive Assistant.
What is Jennifer Robles's email address?
Jennifer Robles's email address is jennifer.robles@nl.edu
What is Jennifer Robles's direct phone number?
Jennifer Robles's direct phone number is +192047*****
What schools did Jennifer Robles attend?
Jennifer Robles attended National Louis University, Depaul University.
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