I am very excited to be a part of 3M Health Care as it prepares to spin off in 2024. It has been an amazing to feel the positive energy of this team. I am proud to lead operational functions for the Americas area including Pricing, Point of Sale and Chargebacks, Customer Incentives, and Operational Communications. I have deep experience in process development, process improvement, business analytics and project management. My passion is data quality and master data management. This passion is built upon the experience that if the foundational data is right, the analytics teams can shine and find all the good in the data versus the bad. With my Black Belt assignment, I leveraged tools to help dissect problems and getting to the root cause. The role allowed me to be bold and ask questions to think of things differently. I have lead large teams and been an individual contributor over my history with 3M. As a consultant, I enjoyed bringing solutions to my clients and exceeding every expectation. I pride myself on the breadth of experiences I have gained in numerous roles at 3M but continue to gravitate towards data and analytics.
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Marketing Services ManagerSolventum Apr 2024 - Present -
Marketing Services Manager3M Jun 2023 - Apr 2024St Paul, Mn, UsOversee operational functions for the Health Care Business Group for the Americas geographic area. Participating in activities to lead to a successful spin off from 3M in 2024. -
Customer Data Platform Manager3M Dec 2022 - May 2023St Paul, Mn, UsResponsible for setting vision, roadmap, and data governance for 3M’s Customer Data Platform and related single view of customer solutions. Cross functional coordination between IT, Legal, Marketing Technology, Digital Product Owners, and business stakeholders to manage the solution architecture to meet client requirements that adhere to global data privacy regulations. -
Lean Six Sigma Black Belt3M Jan 2022 - Nov 2022St Paul, Mn, UsScope is Global Order to Cash (OTC) End to End processes within Customer Operations. -
Usac Productivity Manager3M Aug 2020 - Dec 2021St Paul, Mn, Us -
Usac Customer Data Manager3M Jul 2017 - Aug 2020St Paul, Mn, UsBuilt processes and established governance around customer data management for the US and Canada organizations. Lead team through SAP/DMR deployment and stabilization. Drove cross functional processes including merger and acquisition and account movement between businesses. -
Global Sales Operations Manager - Customer Data3M Feb 2016 - Jun 2017St Paul, Mn, UsBuild global framework for customer create and maintain process. -
Global Business Intelligence Analyst3M Apr 2013 - Feb 2016St Paul, Mn, UsDevelop global reports for SAP ERP implementation. Ensure successful BI deployments and provide post go-live support. Specializing in Order to Cash and Market to Order processes and reporting. -
Business And Administrative Operations Manager3M Oct 2011 - Mar 2013St Paul, Mn, Us -
Compensation, Rebate, Pos, Operations Supervisor3M Mar 2003 - Oct 2011St Paul, Mn, UsProcess payments for 700 sales reps for the Industrial & Transportation Business (I&TB). Process quarterly and annual rebates for distributors/customers based on merchandising plan requirements.Team processes POS from distributors and monitors data quality. -
Team LeaderAmbient Consulting Jan 1998 - Feb 2003Minnetonka, Minnesota, Us -
Information Systems Audit InternLand O'Lakes Jun 1996 - Dec 1996Arden Hills, Minnesota, Us
Jennifer Couch Education Details
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University Of Wisconsin-Eau ClaireManagement Information Systems
Frequently Asked Questions about Jennifer Couch
What company does Jennifer Couch work for?
Jennifer Couch works for Solventum
What is Jennifer Couch's role at the current company?
Jennifer Couch's current role is Marketing Services Manager at Solventum.
What schools did Jennifer Couch attend?
Jennifer Couch attended University Of Wisconsin-Eau Claire.
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