I build bridges—once literally across the LA River, and now figuratively as a leader who connects complex systems to user-friendly experiences. My passion lies in democratizing access to essential services, leveraging tech-enabled platforms, transforming traditional industries through technology, and scaling customer-centric operations in regulated environments. I excel at bringing complex projects from vision to reality by assembling the right teams, establishing strong foundations, and creating pathways for success.TL;DR:* Digital Transformation: Scaled operations from startup to $100M+ revenue in regulated markets.* Team Leadership: Built and led teams of 50+ FTEs across venture-backed and social impact sectors.* Platform Growth: Orchestrated marketplace operations connecting thousands of customers with service providers, achieving a 20% NPS increase in 1 year (+65, exceeding industry competitors).* Infrastructure Innovation: Managed $150M+ in development projects involving multiple stakeholders and complex regulatory compliance.* Financial Inclusion: Pioneered programs helping essential workers access housing through innovative solutions.Beyond the Bullets:My career spans both physical and digital infrastructure that improves lives. From developing sustainable community assets to creating inclusive financial products, I consistently lead initiatives that drive innovation in traditional industries. My experience in scaling operations while navigating complex regulations and managing multi-sided marketplaces positions me to lead strategic business operations in emerging sectors focused on tech-enabled essential services.Fun Facts:* My "Go Big or Go Home" Moment: I declined a spot on Baylor's Women's Basketball team to pursue my dreams in NYC. This taught me that calculated risks and trusting your vision can lead to extraordinary outcomes.* Tech Evangelism is My Love Language: I'm passionate about life-improving technology. From teaching myself web development in the early days of the internet to diving into AI and prompt engineering today, I’m a perpetual early adopter focused on where innovation meets practical impact.