Jennifer Samstag Email & Phone Number

Greensboro, Nc, Us

- Lead client onboarding and training processes, ensuring efficient integration and fostering high user engagement and adoption.- Manage and mentor the Client Support and Services Team, driving client retention and ensuring exceptional service delivery.- Contribute to product development and strategy, gathering client feedback and supporting marketing, sales, and educational initiatives.

- Streamline office flow by training staff and implementing processes to improve overall practice efficiency.- Provide one-on-one staff training on roles, responsibilities, and best practices to enhance team performance.- Advise on staffing decisions, including hiring and terminating, and optimize team positioning to align with practice goals.

- Lead a team of Account Managers to ensure high efficiency and successful client outcomes.- Conduct quality assurance in a regional team, auditing accounts and ensuring compliance with insurance protocols.- Collaborate with doctors and office staff, guiding fee negot

- Coordinated patient care by handling communication between patients, physicians, and staff to ensure timely procedures and accurate insurance documentation.- Managed patient records and collected necessary insurance information, medical clearances, and current treatment updates.- Educated patients on diagnosis and treatment options, facilitating a smooth transition from consultation to treatment.

- Researched new treatment techniques and coordinated care plans with physicians to optimize patient outcomes.- Managed patient cases and records while working closely with physicians to ensure proper documentation and billing for insurance.-Ordered and monitored surgical supplies, ensuring the availability of necessary resources for procedures.

- Assisted in surgical procedures including extractions, bone removal, and implant placements, ensuring a smooth workflow and accurate patient records.- Coordinated with multiple specialists, facilitating communication to ensure integrated patient care and treatment.- Managed inventory of surgical and dental supplies to ensure practice efficiency and minimize operational costs.

- Guided dental residents and students in proficiency with various dental procedures, providing instructional support and feedback.- Assisted with oral surgeries including extractions and implant placements, while ensuring proper sterilization and patient safety protocols.- Managed dental supplies inventory, ensuring that all necessary materials were available and compliant with healthcare standards.

- Assisted in oral surgeries and restorative procedures, ensuring efficient patient care.- Managed dental inventory, reducing waste by 20% through improved stock practices.

- Assisted during dental procedures, ensuring smooth workflow and adherence to safety protocols.- Managed patient records and diagnostic imaging, ensuring compliance with healthcare regulations.

- Provided exceptional customer service, increasing patient retention.- Coordinated insurance verification and claims, ensuring accurate and timely billing.

- Maintained aircraft safety and readiness, training personnel and supporting mission success.- Collected weather data to inform critical decision-making in operational environments.

Dental Hygiene/Hygienist

Associates In Applied Science, Nursing And Dental Assisting