Jennifer Samstag Email and Phone Number
Dynamic and results-oriented professional with over 15 years of experience in dental insurance consulting, operations leadership, and team development. Specializing in claims processing, regulatory compliance, and optimizing workflows to enhance practice performance, I’ve built a strong reputation for driving operational efficiency and delivering measurable results across the healthcare industry.Throughout my career, I’ve had the privilege of working closely with dental practices, guiding them through complex insurance processes, streamlining office operations, and improving patient care delivery. I have a proven track record of building and leading high-performing teams, providing expert consultation on staffing, training, and business analysis, and successfully negotiating with insurance providers.Passionate about delivering high-quality solutions, I am dedicated to helping dental practices improve efficiency, reduce costs, and achieve their business objectives. By fostering strong relationships with stakeholders and prioritizing compliance and process improvement, I enable practices to thrive in a competitive and constantly evolving industry.
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Dental Operations ConsultantMagnolia Dental SolutionsGreensboro, Nc, Us
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Client Services DirectorPropractice Solutions Nov 2024 - Present- Lead client onboarding and training processes, ensuring efficient integration and fostering high user engagement and adoption.- Manage and mentor the Client Support and Services Team, driving client retention and ensuring exceptional service delivery.- Contribute to product development and strategy, gathering client feedback and supporting marketing, sales, and educational initiatives. -
Dental Operations ConsultantMagnolia Dental Solutions Nov 2023 - Present- Streamline office flow by training staff and implementing processes to improve overall practice efficiency.- Provide one-on-one staff training on roles, responsibilities, and best practices to enhance team performance.- Advise on staffing decisions, including hiring and terminating, and optimize team positioning to align with practice goals.
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Success Consultant & Team LeaderEassist Dental Solutions Jan 2021 - Oct 2024- Lead a team of Account Managers to ensure high efficiency and successful client outcomes.- Conduct quality assurance in a regional team, auditing accounts and ensuring compliance with insurance protocols.- Collaborate with doctors and office staff, guiding fee negot -
Patient Case Manager & Scheduling CoordinatorDr. Eric Davis Dds Aug 2020 - Mar 2021- Coordinated patient care by handling communication between patients, physicians, and staff to ensure timely procedures and accurate insurance documentation.- Managed patient records and collected necessary insurance information, medical clearances, and current treatment updates.- Educated patients on diagnosis and treatment options, facilitating a smooth transition from consultation to treatment.
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Surgical & Dental Assistant | Patient Case Manager | Implant CoordinatorJelic Center Apr 2019 - Aug 2020- Researched new treatment techniques and coordinated care plans with physicians to optimize patient outcomes.- Managed patient cases and records while working closely with physicians to ensure proper documentation and billing for insurance.-Ordered and monitored surgical supplies, ensuring the availability of necessary resources for procedures. -
Surgical & Dental Assistant | Patient Case ManagerBrunswick Oral & Maxillofacial Surgery Feb 2017 - May 2019- Assisted in surgical procedures including extractions, bone removal, and implant placements, ensuring a smooth workflow and accurate patient records.- Coordinated with multiple specialists, facilitating communication to ensure integrated patient care and treatment.- Managed inventory of surgical and dental supplies to ensure practice efficiency and minimize operational costs. -
Dental AssistantEast Carolina University School Of Dental Medicine Mar 2016 - Feb 2017- Guided dental residents and students in proficiency with various dental procedures, providing instructional support and feedback.- Assisted with oral surgeries including extractions and implant placements, while ensuring proper sterilization and patient safety protocols.- Managed dental supplies inventory, ensuring that all necessary materials were available and compliant with healthcare standards. -
Dental AssistantMarkus Heyder And Associates Aug 2015 - Mar 2016- Assisted in oral surgeries and restorative procedures, ensuring efficient patient care.- Managed dental inventory, reducing waste by 20% through improved stock practices.
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Dental AssistantSuzanne Rimmer Aug 2011 - Aug 2012- Assisted during dental procedures, ensuring smooth workflow and adherence to safety protocols.- Managed patient records and diagnostic imaging, ensuring compliance with healthcare regulations.
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Customer Service SpecialistNational Optometry Apr 2008 - Jun 2010- Provided exceptional customer service, increasing patient retention.- Coordinated insurance verification and claims, ensuring accurate and timely billing. -
Airman / AerographerUs Navy Aug 2004 - Dec 2007- Maintained aircraft safety and readiness, training personnel and supporting mission success.- Collected weather data to inform critical decision-making in operational environments.
Jennifer Samstag Education Details
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Dental Hygiene/Hygienist -
Nursing And Dental Assisting
Frequently Asked Questions about Jennifer Samstag
What company does Jennifer Samstag work for?
Jennifer Samstag works for Magnolia Dental Solutions
What is Jennifer Samstag's role at the current company?
Jennifer Samstag's current role is Dental Operations Consultant.
What schools did Jennifer Samstag attend?
Jennifer Samstag attended Guilford Technical Community College, Ecpi University.
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