Jennifer Sanchez Email and Phone Number

Highlights:- Collaborate with cross functional teams including, business, technology services and product owners to understand roadmaps and create optimal customer journeys- Partner with key stakeholders to analyze and develop platform and reporting business requirements - Engage with key cross functional stakeholders to translate business requirements into technical workstreams; prepping for development and CRM deployments- Manage the enhancements intake process by peforming a preliminary review of the request and documenting for leadership review- Provide leadership committee with the review and prioritization of system enhancements and data management with a focus on key areas for growth- Advise leadership on technical issues within CRM and the impacts to integrations and user and data experience

- Lead the business workstream of the end to end issue life cycle, user acceptance testing and system upgrades- Build and execute data management initiatives and impacts to integrations through Data Analysis- Build and execute data QC processes and documentation- Collaborate on end user training, including in person trainings, documentation and quick reference videos