Jennifer Senn Email & Phone Number

Columbus, Oh, Us

Weston, Fl, Us

Weston, Fl, Us

Weston, Fl, Us

Delivering client communications within complex circumstances, reestablishing and buidling strong partnerships. Implementing team practices to maintain Service Level Agreements, developing stronger communication skills for both internal and external customers. First point of escalation requests and reestabilishing practices to deliver proper expectations. One on One and Weekly Team meetings to maintain general practices, newly implemented practices and general discussions.

Weston, Fl, Us

Delivering client communications within complex circumstances, reestablishing and buidling strong partnerships. Implementing team practices to maintain Service Level Agreements, developing stronger communication skills for both internal and external customers. First point of escalation requests and reestabilishing practices to deliver proper expectations. One on One and Weekly Team meetings to maintain general practices, newly implemented practices and general discussions. Direct assigned client base at minimal capacity.

Weston, Fl, Us

Account Manager for UltiPro Workplace, a comprehensive end-to-end HR, payroll, and talent management Software-as-a-Service (SaaS) solution for businesses with 200-999 employees. As the customers primary point of contact, I address all issues related to their Payroll,Human Resource and Benefit administration needs. Providing a professional level of service to our customer base, exercising time management, communication skills, organizational practices to expedite customer concerns, coordination between different departments to address all concerns as prompt, efficient and as accurate as possible, pushing to deliver the Ultimate customer experience!

Weston, Fl, Us

Building and establishing strong client relationships for higher level complexity setup clients. Parterning to provide guidance for success on future plans and implementing system changes to accomplish set goals. Maintaining weekly, bi-weekly and monthly calls for open discussion. Acting Senior Resource for other Account Managers on the team to troubleshoot or communicate for other accounts.

Keeping clients informed of new and existing products available, delivery of compliance materials, problem solving, and proactive and reactive visits and calls related to customer services provided.

Responsible for client/employee maintenance,processing, packaging, distribution and customer service for 110+ accounts, weekly. Payrolls included, but not limited to; basic, job cost, departmentalized, multiple shipping distribution locations and certified payroll. Payment collections and distributions to corporate headquarters, daily. Team Leader for all remote office locations (9), performing interdepartmental duties for each processor while maintaining their office supply orders and distribution. Acted as Branch Manager for local office and its members.

Fischer Permian represented PEO services for different PEO companies. Within the time of my employment I was responsible for payroll processing, payroll software installation, shipping, office management, sales, research, weekly/monthly report generation. I advanced quickly within the organization due to my excellent work ethics, creative ability to problem solve and quick ability to learn new tasks.

Us

Remained within the top three payroll administrators throughout the duration of my employment with 150+ payrolls, upkeep maintenance for employee and client information, packaging, shipping, customer service, child support assistance, and software configuration assistance for customized payroll software.