Jen S. Email & Phone Number

I am a dedicated, persuasive, and customer-focused professional with 15+ years of experience in administrative operations and client management. Directing member engagement, event planning, client relationship building, HR/payroll management, account retention, budgeting, and full lifecycle project management. As a task-oriented and resourceful problem solver, I possess demonstrated expertise in vendor selection, contract negotiations, staff training/development, and resource allocation. I thrive as an articulate communicator with contagious enthusiasm developing exceptionally strong working relationships with members, internal leadership, and stakeholders.Career Highlights:* Led relocation of Structured Finance Association’s headquarters. Sourced initial properties with realtor, negotiated lease contract with counsel, and signed lease. Managed new premise process including office build out, construction schedule agreement, staff move, and certificate of occupancy 9 days ahead of schedule. * Sole management of Professional Employer Organization (PEO) and benefits transition after being informed of insurance carrier drop (Aetna). Maintained identical insurance coverage for all staff with new provider (ADP), negotiating significant cost savings. Directed communication with Board Compensation Committee for approval of new carrier and insurance levels.* Revolutionized accounting process and created phased implementation of new accounting system. Established pristine year-end audit procedure process, enabling full Board and Audit Committee approval of final financial statements within 90 days and 990 tax filing submissions 60 days, thereafter. Specialties: EA Administration • Leadership & Team Building • Client Relationship Building • Strategic Partnerships • Event & Vendor Management • Full Lifecycle Project Management • Membership Marketing • Budgeting & Cost Control • Continuous Process Improvement • New Business Development • Finance & Accounting Management