Jennifer Singer Email & Phone Number

Colorado Springs, Colorado, United States

Serves as a Senior Military Operations Analyst on an OASIS contract supporting the International Partner Operations Support Division (IP OSD) Chief, U.S. Space Force, Space Operations Command. Provides operational support to SATCOM International Partnership programs - specifically, supporting SATCOM International Partnership Memorandums of Understanding (MOU). Responsible for trend analyses of International Partners accessing US satellite and ground systems and reporting International Partner usage of SATCOM Systems. Uses strong Microsoft products skills (Word, Excel, PowerPoint, SharePoint) and Adobe skills to create, edit, and publish detailed SATCOM operations reporting to O-6 level Operations Support Working Group (OSWG) Partners at Project Status Reviews; and to International Partner General Officer-level Steering Committee, as defined in MOUs, related to resource usage of assets defined in MOUs, including, but not limited to Wideband Global SATCOM (WGS). Develops SATCOM operations processes and procedures, aligned with existing US policy, for International Partner access to SATCOM. Hosts and contributes to action officer-level working groups to include Planning Working Groups, Technical Interchange Meetings, and other meetings as defined within approved MOUs. Tracks and reports reimbursable budget details IAW established financial management plans. Develops and maintains effective relationships with US and International project stakeholders by communicating effectively, both orally and in writing, including writing plans and technical documents, requirements, procedures, and technical analysis. Uses critical thinking skills to organize work, set changing priorities, and determine resource requirements. In addition, determine defined goals and strategies to achieve them; coordinates with other organizations; monitor progress, and evaluate outcomes.

Colorado Springs, Colorado Area

(Duetix Designs (Dec 2019 – Aug 2020), STI-TEC, (Aug 2020 - Present))Satellite Operations Brigade, Wideband Engineering and Integration, Peterson Air Force Base, COInterpreted terminal and modem performance, characteristics, and functionality to build models in Wideband Satellite Communications (SATCOM) Operational Management System (WSOMS) and Common Network Planning Software (CNPS). Assisted the engineering team with assessments of modem and terminal performance certification reports to determine compliance, through all phases of the performance certification process. Provided guidance and recommendations to vendors, Government PMs, or the Wideband Consolidated SSE to modify a system design or configuration when necessary to bring a terminal or modem into compliance with performance certification requirements and standards. Evaluated new SATCOM technologies and recommended changes to current performance certification requirements and standards. Reviewed WGS and DSCS satellite performance certification test procedures and provided input to change or modify processes and procedures if required. Provided engineering-based support for system modifications, changes, and updates to the WSOMS. Maintained and updated online modem and terminal static databases within WSOMS. Designed, managed, and maintained Microsoft Access databases utilized for trend analysis, certification tracking, and other data management needs.

Fort Detrick, Md

Was responsible for the system administration and maintenance of VAX, UNIX, and Windows NT based computer networks. Performed backup Information Management Specialist tasks. Conducted preventive checks and maintenance on World Wide and Local Area Network equipment. Upgraded and installed new software. Troubleshot to resolve network anomalies. Created training slides using Microsoft PowerPoint. Conducted on-the-job training for military personnel. Maintained the master station log to detail work done to resolve network anomalies. Was responsible for the operation, maintenance, and training for satellite monitoring equipment. Supported Army satellite network controllers in the operation of a Wideband Satellite Operation Center (WSOC).

Fort Meade, Md

Served as a Senior SATCOM Controller. Directed crew in control and management of the Wideband Global Satellite (WGS) and Defense Satellite Communications System (DSCS) constellation. Responsible for training and certification, as a Master Evaluator. Developed and mentored junior soldiers as well as provides technical expertise and training to seniors, juniors and peers. Developed and implemented unit operational policies and procedures that streamlined operations and simplified troubleshooting efforts, training, and certification for the entire unit. Coordinated with adjacent and higher headquarters for troubleshooting, anomaly resolution, and trend analysis. Lead crew in external evaluations and global exercises with consistent ratings above peers.

Fort George G Meade, Maryland

Served as a SATCOM Systems Operator Maintainer. Managed the Wideband Satellite (WGS) and Defense Satellite Communications System (DSCS) constellation, including operation of the Remote Monitoring and Control Equipment (RMCE), Global Satellite Configuration Control Element (GSCCE), and Replacement Satellite Configuration Control Element (RSCCE) to control the WGS constellation. Adept in the operations and maintenance of the AN/GSC-52 Satellite Control Terminal, and the operation of the Deployable Ku/Ka/X-band Earth Terminal (DKET). Managed the Ground Mobile Forces (GMF) missions for the Pacific Area of Operations, including operation and maintenance of the Replacement Frequency Modulated Orderwire (RFMOW). Proficient with all WGS planning and monitoring software and databases, including Common Network Planning Software (CNPS), DSCS Integrated Management Subsystem (DIMS), and WGS Remote Monitoring Subsystem (WRMS).

Fort Meade, Md

Served as the unit Training NCO. Managed, planned and implemented the tactical and operational training of over 50 personnel. Supervised the development of administrative tracking systems that increased organizational readiness and productivity. Planned and coordinated strategic level event for the Space and Missile Defense Command. Prepared weekly and quarterly status reports for organizational leaders to assess unit training needs to include reports required by higher headquarters. Maintained all training support materials. Prepared materials for advising the unit commander on military education requirements and forwards applications for Army Service schools. Developed and published unit training calendar and schedules. Forecasted and secured training resources to include training sites. Developed and maintained all training records.

Wahiawa, Hawaii

Served as a SATCOM Systems Operator Maintainer. Managed the Wideband Satellite (WGS) and Defense Satellite Communications System (DSCS) constellation, including operation of the Remote Monitoring and Control Equipment (RMCE), Global Satellite Configuration Control Element (GSCCE), and Replacement Satellite Configuration Control Element (RSCCE) to control the WGS constellation. Adept in the operations and maintenance of the AN/GSC-52 Satellite Control Terminal, and the operation of the Deployable Ku/Ka/X-band Earth Terminal (DKET). Managed the Ground Mobile Forces (GMF) missions for the Pacific Area of Operations, including operation and maintenance of the Replacement Frequency Modulated Orderwire (RFMOW). Proficient with all WGS planning and monitoring software and databases, including Common Network Planning Software (CNPS), DSCS Integrated Management Subsystem (DIMS), and WGS Remote Monitoring Subsystem (WRMS).

Chicago, Illinois

Manager of the conventionals department. Directed maintenance and inventory of conventional lighting equipment. Organgized inventory and coordinated requests for equipment.

Current Student, Computer Science

Technical Theatre/Theatre Design And Technology

Activities and Societies: Lighting Designer, Prop Manager for student production. Assisted Set designer for school organized productions..