With 19 years in the banking and financial industry, I developed expertise in customer relations, leadership, management, onboarding, training, sales and compliance oversight. Currently, I service as VP of Operations for a startup manufacturing company, where I play a key role in introducing medical device innovation. My contributions include market analysis, market research, strategy development, customer relations, and financial record keeping. I have represented the company at industry expos in the US and Germany where we were awarded Innovation of the year at the 2023 EMS World Expo! I actively anticipate in strategic business meetings, facilitating collaboration and decision-making. It's my goal to help change the standard in patient care when it comes to safer lifting practices throughout the medical and care industries. I am passionate about learning, growing and continuous improvement. My journey has been shaped by a dedication to fostering strong team dynamics and operational efficiency, all while ensuring customer satisfaction.