Jennifer Small Email & Phone Number

San Diego, California, Us

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Sr. Real Estate ManagerJenny Craig2/2018-PresentHere I oversee a $MM real estate portfolio for the nations leading weight loss, weight management, and nutrition company. Focused on analyzing, negotiating, and facilitating lease negotiations, I am responsible for real estate management/development and construction oversight. Challenged to open ten new locations within six months, I am currently negotiating several site leases. I manage site selection, downsizing, relocations, and reimagining. Providing team leadership, I facilitate weekly meetings, monitor staff performance and develop and implement business policies and procedures. Responsibilities and achievement included: ▪ Serve as Interim Director of Real Estate with responsibility for budget management and real estate team leadership ▪ Lead and mentor Lease Administer and Construction Coordinators ▪ Renegotiated Landlord Turnkeys achieving a 10% IRR (Internal Rate of Return) ▪ Negotiated an average 2% net decrease in lease terms saving over $900K ▪ Averaged a $3K per center in TI (Tenant Improvement) allowance ▪ Consolidate center portfolio data into a master database to improve reporting, insights, and communication▪ Introduce a new GIS mapping software program assisting to assist with finding new locations and providing demographics ▪ Analyze market trends to identify potential future center locations▪ Track and apply lease renewal, rents, TI’s, and move information to prepare forecasting and budget data▪ Monitor lease expirations to ensure the timely negotiations of renewals ▪ Work with broker network to acquire comps, save on rent, site location and downsizing, and rebranding/improvements ▪ Performed dozens of site market visits and broker tours to identify new locations or relocate current centers▪ Developing the strategy, plan, and team to reduce 1,400 sqft center portfolio by 50 locations in 2019

Carlsbad, Ca, Us

Jenny Craig2014-2/2018Promoted to Senior Lease Administer for leadership and outstanding performance, I effectively negotiated leases and real estate contracts which included coordinating the execution of leases and other real estate transaction agreements. I collaborated with internal/external stakeholders on property management issues, lease renewals, competitive activity and the disposition of surplus assets. Successfully reducing a 2,200 sqft real estate footprint to a more profitable 1,400 sqft center portfolio, I oversaw center consolidations, relocations, and closings. Responsibilities and achievement included: ▪ Negotiated new and renewal leases within the 400+ center portfolio▪ Updated centers and tightened up center portfolio increasing the value proposition for renewal; met 10% IRR while saving an average of $324K annually ($539K in 2017)▪ Achieved goal of keeping rents at or below a 2% bump in 2017; renegotiated renewals with 72% receiving 0% rent increase▪ Negotiated a renewal term saving over $900K including $146K in TI allowance ▪ Project managed construction process and schedule ensuring on-time, on-scope and within budget delivery of new centers▪ Collaborated cross-functionally to facilitate relocations/moves in accordance with processes, procedures, and specifications ▪ Resolved project issues in a timely and effective manner ensuring centers are cleared for operation▪ Coordinated and managed grand openings of new center locations▪ Supervised and trained a Lease Administer and mentored a Construction Coordinator ▪ Worked with Architect, Field Team, and Facilities to ensure all center design elements were on point▪ Established and maintained a strong network of brokers to assist with site selection and comps▪ Communicated with Legal Team including attorneys and paralegals on lease issues and legal matters ▪ Proofed and edited construction bids to gain reward for AIA contracts

Carlsbad, Ca, Us

Jenny Craig2005-2014Advancing to Lease Administrator, I processed lease documents and rent for 400+ locations. Applying my high attention to detail and accuracy, I drafted and distributed new leases as well as handled updates, renewals, and extensions. Responsible for managing a $5M monthly rent budget, I reviewed rent invoices and processed CAM reconciliations in compliance with lease agreements. Responsibilities and achievement included: ▪ Worked with Accounting to convert 85% of landlords’ monthly rent checks to ACH transfer driving cost savings and efficiency ▪ Joined the National Retail Tenants Association, learned/applied audit CAM reconciliation process obtaining a $20K YoY NNN triple net savings ▪ Collaborated with vendors to migrate and manage over 2,800 lease files to online-lease-management database▪ Fostered strong positive relationships with landlords and property managers on rent and lease issues▪ Obtains health and business license/registration for new real estate locations▪ Analyzed and modified tenant estoppels/subordination and non-disturbance agreements▪ Played a critical role in tracking CAM trends and budget used for strategic planning▪ Go-to lease evaluator for escalated Landlord/Tenant disputes; reviewed, interpreted and resolved lease issues efficiently ▪ Handled internal communications/workflow for center openings, closings, relocations, and property management contracts▪ Drafted and distributed letters of intent, termination notices, landlord estoppels and consent to assignment letters