Jennifer Soong Email and Phone Number

Director of Sales Operations Build and lead Deal Desk and Sales Commissions

• STR & LTR SFH investments in CA & IN; LP in TX 150-unit MFH syndication • Empower the next generation through financial education • Empower communities by transforming old homes into beautiful homes for families • Empower home owners by designing and project managing their remodel • Empower guest experience by providing a clean and comfortable short term stays

Head of Global Deal Desk, Revenue Finance • First Deal Desk member hired to build out the team (now with 3 full time employees and 10 contractors) • Oversee seven different revenue streams and built a non-standard deal process to ensure compliance to internal policies and involvement from all relevant stakeholders• Create sales playbook, deal policies, and training material. Conduct sales training. Escalate deals to upper management. • Engage IT to make system enhancements to close deals faster and to streamline the sales process

Commercial Solutions Senior Manager• Global and AMER deal review support• Secondment to Hong Kong to assist on deals and identify issues for global alignment • Global new deal pricing and renewal consultation/escalation support• Business related T&Cs approvals in partnership with Legal for contract negotiation support• Client facing discussions tied to renewals, new deals, views from an Equinix business lens• Channel partner pricing parity/Reseller Rate Card support• Request for Proposal (RFP) Support Manager, Business Assurance Services • Process improvements• Internal audits • Fraud investigations • Project management • Staff hiring and management• Global process alignment • Data analytics • Fraud analytics for ABC and FCPA • Anti-fraud training • ERM risk assessments • Vendor management and procurement• Equinix Women's Leadership Network• Finance People Development Council• Equinix Impact • Finance Equistar Award - Q3 2016 • Finance Equistar Award - Q2 2017• Sales Operations Change Advocate Award - Q2 2019

Sr. Financial Analyst• Supported Sales & Operations - created departmental budgets and hiring plan, updated forecasts based on projected spend and trends, and analyzed key metrics. Ran ad hoc analysis as needed.• Created and updated annual plan, plan P&L (internal and external), financial package to CFO, and variance analysis (monthly/quarterly).• Updated the customer life model and the associated technical memo for Accounting. • Implemented Host Analytics for forecast and budgeting purposes. Sr. Risk & Compliance Associate• Assisted in creating the SOX and internal audit testing plan for the year and keeping status to ensure project completion. Assist with presentation to the Board of Directors of findings.• Conducted internal non-SOX audits, such as: Competition Audit, HR Audit, License Discrepancy Audit, PO Audit, Related Parties Policy Audit, Restaurant/Diner Fraud, etc.• Performed business process and IT general controls SOX audits. Assisted in training and managing the new analyst on the team. Utilized Great Plains and SalesForce for testing. • Globalized processes to eliminate redundancies. Created controls for processes identified to have a financial impact for an acquired company in London, UK.• Reviewed chargebacks to ensure there are no duplicates or fraudulent charges.

Advisory Services Senior• Maintained engagement’s status report for planning and budgeting purposes for ~40 resources. Created budgets based on resources and length of time available. Managed project timelines. Supervised the staff. • Evaluated and determined the adequacy of SOX controls in healthcare and technology industries.• Performed IT general control testing (change management and application controls) of a leading warehouse-style food and supply store chain. Reviewed their software development life cycle implementation process.• Analyzed the results of a risk assessment for the largest pharmaceuticals distributor in North America. Created heat maps based on risk ratings to graphically show the importance of each risk.• Conducted a governance, risk management, and compliance (GRC) tool evaluation. Defined the functional business and technical requirements. Identified top GRC tools in the market, and evaluating each vendor.• Executed third party inspection audits focusing on licensing and contract compliance for the world’s largest online gaming website.

• Developed budgets, forecasts, and allocations for clients.• Assessed 401(k) plans and strategically selected mutual funds for clients.

• Assisted senior manager and partner with quarterly tax provision review.• Insured accuracies in data of FAS123R calculations of stock options.• Identified emerging market segments and assessed its potential for success.

Maintained budget reports for the division.Prepared grant proposal budget projections for funding.Processed a higher number of purchase requests in SAP.Developed, planned, and implemented a summer training program.