Jennifer Springer Email and Phone Number

Leader of a cohesive $1B fulfillment network of over 120 warehouses, a portfolio of global and domestic solutions, a final mile delivery and installation organization and a future-forward technology & automation strategy in the United States and Mexico diversified in structure, service level and capabilities tailored uniquely to a range of business units including major appliances,Kitchenaid small appliances, consumer packaged goods and parts & accessories.

Orchestrate operations for four fulfillment centers located in the US, the Netherlands, Singapore and China which drive over $4.4B in annual sales revenue, manage a global transportation portfolio of over $250M, build vision and execution for Zebra’s logistics network strategy, and drive overall supply chain innovation through the Zebra4Zebra program.• Developed Zebra4Zebra, a ground-up program to install the bleeding edge of Zebra’s solutions into Zebra’s extended supply chain, cultivate an environment of ideation, and leverage transformational wins into sellable stories to support market growth. • Initiated a network resiliency plan of action to enable sales order fulfillment and postponement capabilities in nontraditional network sites such as repair depots and manufacturing sites alongside DC bypass and direct ship modalities to ensure operational continuity during disruption events• Reengineered global air, ocean freight, and technology partnerships to withstand capacity shortages and unprecedented cost increases through the usage of new niche forwarder relationships, rate guidance through real-time rate benchmarking and analytics, flexible usage of non-traditional modalities, and real-time visibility • Restructured the organization to drive stronger centralized capabilities in data science, global standardization of work processes and best practices, and technology adoption• Managed an end-to-end transformation of Zebra’s largest distribution center, including network analysis, RFP, contract negotiation, new facility build and relocation leading to the transfer of operations of a 400K SF facility to a new 3PL, a relocation from Texas to Wisconsin, and a planned productivity improvement of over 10%

Direct a global team of 16 Logistics leaders across North America, Europe, and Asia managing supply chain operations, logistics/reverse logistics repair and return programs, transportation carrier management, contract negotiations, pricing strategy, and regulatory compliance. Maintain full accountability for $85M in global transportation spend and $30M in outsourced distribution services. • Spearheading a $5M TMS implementation project to enable end-to-end supply chain visibility, allowing real-time statistics and projecting a ROI of $8M in cost reductions over 3 years• Created a dangerous goods council and reduced $8M in lithium battery inventory to meet the 2017 IATA 30% state of charge mandate and ensure compliance with all IATA, ADR and IMDG regulations• Participated in the selection a new global partner for outsourced repair operations representing over $129M in total labor and material consumption costs• Implemented technology to support warehouse logistics and transport management, integrating the warehouse management system with the shipping manifest system and creating customized tools for dangerous goods documentation• Rebuilt a robust reverse logistics landscape in Europe to support the repair and return network, live diagnostics and swaps, parts and finished goods field stocking, and customer owned inventory swap pools➡️MOTOROLA SOLUTIONS ACQUISITION: Core member of the M&A leadership team supporting the $3.4B acquisition and integration of Motorola Solutions. Worked with Leadership during all phases of the acquisition, partnering with legacy business owners globally to gain understanding of the existing operations network, carrier relationships, pricing contracts, data governance, and item catalog/classification processes. Created an interim transition strategy and future state roadmap to support the migration of supply chain networks and integration of systems in order to align Motorola processes and technologies with Zebra’s infrastructure.

Change agent guiding a global logistics transformation and leading the integration of supply chain strategies and resources in conjunction with the acquisition of Motorola Solutions.• Drove two consecutive years of $10M in annual cost reductions through process improvements in the areas of shipping consolidations, account mergers, contract renegotiations, modal conversions, inventory strategy, DC rationalization, and RFPs• Managed the development of a SQL logistics data warehouse to improve data analytics, automate scorecards and dashboards, enhance reporting capabilities, perform savings and trend analysis, and improve RFP support• Managed the RFP creation and selection process for domestic 3PL services and conducted a comprehensive network analysis to identify the optimal DC location and define outsourcing strategy

Developed and managed the transportation management program during a period of rapid growth and expansion into international operations and offshore manufacturing. Served as Acting Global Trade Compliance Manager overseeing all aspects of freight classification, country of origin determinations, and brokerage services.• Deployed Oracle ERP and BluJay cloud-based software to enhance supply chain visibility and collaboration• Implemented carrier management metrics and performance scorecards for third-party freight forwarders and LTL carriers globally• Integrated a freight spend forecasting process with the supply/demand planning cycles, developed policy directives for non-standard invoices, and aligned pricing strategy with fair market values

Key account coordinator for strategic clients seeking highly responsive service and refined freight forwarding processes. Created account-based operational solutions to enhance the value proposition and improve customer experience. • Managed supplier consolidation programs, PO management, EDI integrations, and bonded logistics services• Built a metrics-driven infrastructure to deliver operational excellence through processes to eliminate waste, reduce errors, and minimize processing time