Jennifer Trowbridge Email and Phone Number

• Interview, hire & train design staff. Set department schedule & cross train annual retail sales staff on container basics to assist customers. Participate in annual review of your effectiveness. • Oversee production, pricing, & presentation of all container design products. Fulfill custom orders to customer specifications ensuring plant choices are appropriate for design & exposure.• Serve as SME / Process Improvement with 2023 implementation of VMX POS software, point of sale… Show more • Interview, hire & train design staff. Set department schedule & cross train annual retail sales staff on container basics to assist customers. Participate in annual review of your effectiveness. • Oversee production, pricing, & presentation of all container design products. Fulfill custom orders to customer specifications ensuring plant choices are appropriate for design & exposure.• Serve as SME / Process Improvement with 2023 implementation of VMX POS software, point of sale system for independent garden centers.• Provide customers with design advice & assist with container purchases.• Process, price, balance, restock pottery inventory between stores. Reconcile department’s book to physical inventory and logout broken merchandise.• Setup, refresh, coordinate attractive displays across departments to feature integrated products / events. Set up & break down of department in spring & winter. Show less

Led multi‐faceted agile project to replace OTC model / platform with new service provider for all delivered truckloads. • Gathered & clarified requirements across internal teams & external stakeholders at Schneider, PDI, & US Bank. • Managed core list of project milestones, rough timeline, key issues & risks, defects, change requests & workarounds.• Identified, documented, embedded process changes / work that was returning in house to BP (reporting, phone tree, BOL /… Show more Led multi‐faceted agile project to replace OTC model / platform with new service provider for all delivered truckloads. • Gathered & clarified requirements across internal teams & external stakeholders at Schneider, PDI, & US Bank. • Managed core list of project milestones, rough timeline, key issues & risks, defects, change requests & workarounds.• Identified, documented, embedded process changes / work that was returning in house to BP (reporting, phone tree, BOL / order match & system interfaces).• Served as the SAP SME, led continuous improvement projects for outdated processes & master data cleanup efforts as accountabilities transferred back in house to BP from SLI. Mapped out as-is & to-be processes, documented training materials on software functionality, house accounts, title transfer & accuracy of truck trade deals in Nextgen (NG). Show less

Tracked, understood & challenged supply chain costs for all locations fed by Whiting & Toledo refineries. Supported commercial optimization of the jet fuel supply chain. Recommended & executed efficiency changes in operations to ensure security of supply while improving bottom-line profitability.• Developed & maintained an analysis of competitors supply chains & operations. Worked closely with Location & Sales Managers to develop & implement an integrated strategy for North America… Show more Tracked, understood & challenged supply chain costs for all locations fed by Whiting & Toledo refineries. Supported commercial optimization of the jet fuel supply chain. Recommended & executed efficiency changes in operations to ensure security of supply while improving bottom-line profitability.• Developed & maintained an analysis of competitors supply chains & operations. Worked closely with Location & Sales Managers to develop & implement an integrated strategy for North America. Drove material & process improvements across the supply chain to enable growth.• Performed effective planning & demand forecasts for current month plus rolling 3-month period. Optimized delivery schedules to provide supply reliability to the customer at the lowest cost to serve.• Coordinated product quality issues with Technical Operations group to minimize impact to Air BP & our customers. • Key contributor in One Map project, BP's Geospatial mapping technology, to document & visualize jet supply chains for business unit & to provide field operators with key contacts for product quality & supply disruptions / analysis.• Developed & maintained working relationships with supply operations personnel at refineries, pipelines, terminals, airports, railyards, airlines, & resale customers, system owners. Show less

Provided project management expertise to identify required actions to implement business initiatives, aligned requirements / timelines, tracked progress against plan. Project work included regulatory & business decisions impacting the terminals, pipelines, products, markets, supply, systems, & divestments.• Supported silent running, license to operate, strategic projects & new activity integration by acting as a resource to the business, providing input to the business on the impacts of… Show more Provided project management expertise to identify required actions to implement business initiatives, aligned requirements / timelines, tracked progress against plan. Project work included regulatory & business decisions impacting the terminals, pipelines, products, markets, supply, systems, & divestments.• Supported silent running, license to operate, strategic projects & new activity integration by acting as a resource to the business, providing input to the business on the impacts of business activity, & by advising changes of local, state, & federal requirements on mid & back-office operations. Project work includes backup coverage resulting from supply issues, bi‐annual RVP ramp up & down, etc.• Established excellent working relationships/interfaces with numerous teams to effectively gather information & carry out project work including Supply Negotiations, Scheduling, Pricing, Forecasting & Allocations, Terminal Operations, Tax, Credit, GBS (Inventory, Transaction Control, Settlements, Master Data, Customer Master), Sales, Supply, DSST, Refining Operations, Strategy, GFT, Global Oil, Air BP, etc.• Led master data cleanup / standardization of finished material codes, assisted in tax code mapping, exchange contract consolidation, process mapping & improvements, training sessions on refined materials.• Business lead for BP TAS conversion to Toptech TMS6 platform. • Business lead for outsourcing secondary transport truck OTC model to Schneider Logistics & Telepoint. Show less

Served as primary link between the project team & West Coast business community to deliver a new scheduling, inventory management, & actualization tool (IMOS). Responsibilities included business analysis, definition of business requirements, initiation of business process changes, user acceptance testing, training & stabilization & serving as SAP SME. Connected with internal & external stakeholders to build trustful working relationships & ensure that system functionality & business processes… Show more Served as primary link between the project team & West Coast business community to deliver a new scheduling, inventory management, & actualization tool (IMOS). Responsibilities included business analysis, definition of business requirements, initiation of business process changes, user acceptance testing, training & stabilization & serving as SAP SME. Connected with internal & external stakeholders to build trustful working relationships & ensure that system functionality & business processes were fit for purpose.• Defined requirements for bulk trade & exchange deals, pipeline & vessel scheduling, inventory management, actualization & reporting processes. • Documented all scheduling scenarios, resulting transactions in SAP, and corresponding movement types to align the Integration team, Schedulers, and back office.• Interpreted, translated, cleansed, & standardized master data to a common language across IMOS, NG & SAP. Created master cross references for users prior to system implementation. • Identified & resolved discrepancies with demand forecasting actuals across 3 systems (Manugistics, SAP & IMOS).• Led preliminary system reviews, requirement clarification sessions, & agreed system scope proposals with the business as new functionality as releases were delivered. • Worked with Business Analysts, Integration & Testing teams to define the overall approach & testing framework. • Involved with functional assurance, regression testing, and writing scripts for end user / project testing. • Documented all training materials for second major release of IMOS release and led training for 40 Users.• Provided post-go-live support & one‐on‐one training tailored to users' styles & modified approach to suit needs. Show less

• Supported / coordinated receipt / translation / reformatting of BP & 3rd party pipeline carrier files to auto actualize booking of tickets into SAP and generate custody statement for shipments to reduce manual reconciliation efforts. Initiated succession planning / cross ‐ training with Transaction Control team and led the conversion of Colonial Pipeline data files from EDI to XML format. • Key back-office contact for new / existing ethanol business & transactional model. Worked with… Show more • Supported / coordinated receipt / translation / reformatting of BP & 3rd party pipeline carrier files to auto actualize booking of tickets into SAP and generate custody statement for shipments to reduce manual reconciliation efforts. Initiated succession planning / cross ‐ training with Transaction Control team and led the conversion of Colonial Pipeline data files from EDI to XML format. • Key back-office contact for new / existing ethanol business & transactional model. Worked with the benches to ensure the timely/accurate/efficient capture & distribution of information between the Front Office, Inventory, Settlement, Transaction Control, & Logistics staff. • Provided assistance to all parties as necessary in areas including deal creation, settlement, systems, invoice process, diversions & spot deals. Lead discussions to improve railcar transactional process. • Agent for change and continuous process improvement / streamlining and automation possibilities throughout front / mid / and back office. Show less

• Successfully reviewed & corrected all Air BP pipeline schedules, generated term sales contracts in SAP, documented & trained 20 end users in relevant applications to fully utilize proprietary scheduling system to manage jet fuel supply. • Key team member delivering a reduction in data capture delays from 17 to 2.9 days across all delivery methods. Investigated & documented root causes, data flows, delivery methods, & supply chains for ~ 300 locations leading to automated billing… Show more • Successfully reviewed & corrected all Air BP pipeline schedules, generated term sales contracts in SAP, documented & trained 20 end users in relevant applications to fully utilize proprietary scheduling system to manage jet fuel supply. • Key team member delivering a reduction in data capture delays from 17 to 2.9 days across all delivery methods. Investigated & documented root causes, data flows, delivery methods, & supply chains for ~ 300 locations leading to automated billing, release of working capital, timely inventory reconciliations, & visualization of all supply chains to the business. • Standardized & aligned Air Bp pipeline data against common carrier requirements allowing for auto actualization of bulk transactions into SAP & a new shipper code for bulk jet movements. • Created SAP contract checklist to enable scheduling & actualization of bulk deal data. Checklist outlined required data inputs / system translations & parties involved in the fulfillment of spot & term deals. Process established clearly defined roles for invoice (customer) & purchase (vendor) accuracy Location Accounting team. Show less

• Responsible for data capture, invoicing, customer dispute resolution, settlements (product purchases, freight, demurrage, inspections, & customs) and book to physical inventory reconciliations from refinery to wing tip.• Super User & Program One Instructional Trainer for SAP PR4. Led efforts in troubleshooting internal system functions / interfaces to reduce errors and manual work.• Lead responsible implementing and stabilizing San Juan, Puerto Rico airport acquisition… Show more • Responsible for data capture, invoicing, customer dispute resolution, settlements (product purchases, freight, demurrage, inspections, & customs) and book to physical inventory reconciliations from refinery to wing tip.• Super User & Program One Instructional Trainer for SAP PR4. Led efforts in troubleshooting internal system functions / interfaces to reduce errors and manual work.• Lead responsible implementing and stabilizing San Juan, Puerto Rico airport acquisition. Participated in onsite inventory audit to clarify accounting procedure, process, & role accountabilities after new market entry. Show less