Manage all aspects of running a small to medium business including HR, Operations, Sales, Accounts and Admin.

Offering contract services to individuals and small business in varied aspects of business, employee and culture management. Services offered:-Training and Workshop Facilitator-Sales and customer service coaching-Individual and staff motivation-Event Management-Business plans-Operational plans and procedure development-Employee selection and generalist HR duties-Wellbeing workshops-Positive change management

• Lead the operation of the branch network ensuring an efficient service is provided to customers• Achieve sales of products, services and associated referrals in accordance with both strategic and budgetary needs• Build and maintain an engaged and motivated team• Maintain branch security levels and compliance with relevant policies and procedures• Develop and deliver weekly retail training sessions across the retail network• Manage the external training and internal… Show more • Lead the operation of the branch network ensuring an efficient service is provided to customers• Achieve sales of products, services and associated referrals in accordance with both strategic and budgetary needs• Build and maintain an engaged and motivated team• Maintain branch security levels and compliance with relevant policies and procedures• Develop and deliver weekly retail training sessions across the retail network• Manage the external training and internal coaching of all retail employees • Ensure exceptional delivery of service through the development and implementation of work processes and procedures• Report monthly on all aspects of branch distribution activity in a timely, accurate comprehensive manner• Participate in Pricing and Strategic Management Committee• Coordinate project teams to develop and initiate new products and services• Recruit, select and induct employees• Maintenance of HR records in relation to compliance and training• WHS Committee member Show less

Learning & Development, Generalist HR, Procedure Development, Property and Security management of 8 branches 22 employees

All aspects of consumer lending, branch marketing and staff supervision