Jennifer Waldron Email & Phone Number

Winchester

Woburn

Responsible to on-boarding traveling nurses: run backgrounds, fingerprinting, drug screens, license verification, certifications

Peabody

Melrose

Assist Chiropractor with patient flow, monitor electric stym, apply ice & heat therapy. Market & participate in local events. Office management responsibilities includes scheduling patients, billing insurance, working with attorneys & ordering supplies.

Manage satellite team in Boston responsible to work with the Sales & Production teamsMentor employees in understanding drive for operational excellence and resultsCollaborating with business partners to work across departmental lines to understand the end-to-end customer experience, recommending improvementsDevelop performance based strategies impacting business metricsLiaison between International Sales & Development teamsLeverage Sales by streamlining contracts consolidating products & agreement terms Validate & execute contracts returned by clientsTrouble shoot system glitches ensuring accurate financial reportingCCBN, promoting to Billing - generate invoices, upgrade/downgrade of contracts, issue credits, & cancel agreements. Reconcile GL accountCCBN - Collecting outstanding balances, resolving service and credit issues

Managed 6-10 first level associatesTrained, coached, and monitored associates to ensure quality assurance of workflowInitiated and implemented projects to improve processing efficiency, reduce risk, and improve overall service qualityResponsible for collecting and processing medical bills, self-pay, insurance claims, and attorney & workman's compensation claims

Responsible for processing and analyzing accounts pending legal actionLocated debtors with accounts having no contact informationAssisted in training new hires

Healthcare Admin

Education record