Jennifer Walker Email & Phone Number

Littleton, Co, Us

Coaching & Mentoring

Englewood, Colorado, United States

Irvine, Ca

I was an integral team member who coordinated work flow of the Specialist team, and helped to optimize standard processes for all Verifications products and functions. I worked hard to maintain an average monthly accuracy rate was 99.5% or above and consistently prove to be highly productive. I had the knowledge and ability to complete the various products and functions across the department. I responded to escalated issues with up most professionalism. I was eager to help others both in and out of work group. I considered impact of decisions on other teams. I focused on larger goals and the Team's success.

Manually process incoming searches from a designated queue. Have the knowledge and ability to complete the various products and functions across the department. Respond to escalated issues. Handle candidate disputes and department’s incoming/outgoing mail. Accurately enter data of results into company’s systems (ATM and IVAN).

Interviews references, verifies professional and education credentials of job candidates via phone calls or other viable sources, exercising tenacity in locating appropriate sources to retrieve reliable and accurate facts on job candidates. Plans, directs, organizes, and controls the process of verifying background and credentials for clients of HR Plus. A point person for the verifications team when questions arise about locating contact information for businesses and academic institutions or reporting a verification with accuracy and meeting client expectations. Pro-active in assisting with the development of a Verifications Database.