Assist all internal/external guests offering support and fielding inquiries ensuring the highest level of professionalism and confidentialityMaintains accurate and up-to-date information for all employees, which includes updating information from documents such as Personnel Action Notices, Performance Documents, Evaluations and other forms as neededAssist in all aspects of the onboarding process to include interviewing, hiring and trainingInvestigate and evaluate team member concerns/complaints to determine liability and course of actionAssist in applicant screening, facilitating new hire orientation and other training programs as needed, entering new hire paperwork and training sessions into human resource database systemComplete and update all I-9 information as neededCreate and distribute daily, weekly and monthly gaming reports to appropriate recipientsRespond to requests from employees and/or businesses requesting employment informationAssist team members to ensure they obtain and maintain their Pennsylvania Gaming license. Develop training as necessitated to provide ongoing development opportunitiesand to remain in compliance with all local, state and federal laws and withcompany and industry requirementsReviews and responds to all unemployment claimsResponsible for assisting in enrolling all employees in benefits in a timely manner, explainingand interpreting company programs to employees and dependents as neededDirectly assist the Pennsylvania Gaming Control Board to ensure compliance with all company policies and procedures, state gaming regulations and all federal, state and local laws.Responsible for the performance and tracking of the FMLA, LOA, and ADA programs Maintains constant awareness of team member issues by interacting on a regular basis with the team members via informal conversations, investigations and/or regular meetings

Responsible for greeting visitors and answering high volume incoming calls Recruit and interview potential applicants for hire Receive job applicants and give out forms, placement tests, and typing tests. Keep HR/Recruiting teams informed of everything going on in office Implement human resource policies and procedures to meet business needs Ensure that all employees have up to date information (i.e. handbook, events, etc.) Ensure compliance with federal and state laws relating to employment Address employee relations issues Keep front desk and applicant files organized.