Jennifer Weaver Email and Phone Number
Jennifer Weaver's Location
Chattanooga, Tennessee, United States, United States
Jennifer Weaver's Contact Details
Jennifer Weaver work email
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Jennifer Weaver personal email
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Jennifer Weaver phone numbers
About Jennifer Weaver
Results-driven Information Technology executive with 20 years of healthcare insurance experience. Dedicated to successfully delivering robust technology solutions that solve business challenges. Adept at building and developing high performing, engaged teams with strong financial discipline and operational performance.
Jennifer Weaver's Current Company Details
Jennifer Weaver Work Experience Details
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Svp, Chief Information OfficerBluecross Blueshield Of Tennessee May 2022 - PresentChattanooga, Tn, Us
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Vice President, Infrastructure & OperationsBluecross Blueshield Of Tennessee Jul 2018 - May 2022Chattanooga, Tn, Us
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Director, Infrastructure Engineering ServicesBluecross Blueshield Of Tennessee Dec 2014 - Jun 2018Chattanooga, Tn, Us• Leadership for team of 130 employees with 6 management direct reports. Responsible for service delivery of infrastructure architecture, engineering, and support of computing platforms, storage, database, voice & network communications, end-user computing, business continuity, and disaster recovery. • Set technical direction and operational plan for infrastructure engineering group and manage annual $83MM operating budget and $14MM capital budget.• Improved customer experience by eliminating single points of failure and chronic call capacity issues through implementation of a redundant, rapidly scalable enterprise telecommunications platform. • Built a strong working relationship with Call Center management by establishing monthly meetings to communicate planned telecom initiatives and solicit customer feedback. • Reduced enterprise risk through maturing of infrastructure security controls including remediation of significant vulnerability backlog, creation of standardized patch management program and establishment of technical security baselines for server, network and workstation platforms. • Achieved backup success rate of 99.99% by stabilizing and modernizing enterprise backup and recovery services and introducing the use of replication to improve critical application recovery times at third party co-location facility. • Contributed $2.5MM in administrative savings by rationalizing IBM software portfolio and negotiating favorable pricing and new purchase terms for IBM enterprise agreement.
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Director, Office Of The CioBluecross Blueshield Of Tennessee Jan 2011 - Nov 2014Chattanooga, Tn, Us• Member of CIO’s leadership team responsible for internal IS strategic planning and prioritization process, development of tactical plans and execution of strategic initiatives.• Achieved $10MM in cost savings by leading Shared Health IS transition including consolidation and shutdown of subsidiary systems, services and applications. • Directed technology solutions planning and implementation for Blue of Tennessee’s retail initiative. • Increased transparency of IS workload and service levels by designing and delivering IS metrics dashboard and business management reporting.• Coordinated CIO’s Employee Council to provide an idea exchanging forum for suggesting improvements to employee satisfaction and work effectiveness.
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Director, It Service ManagementBluecross Blueshield Of Tennessee Dec 2009 - Dec 2010Chattanooga, Tn, Us• Areas of accountability included IT Compliance, Information Security Operations, Business Continuity and Change Management.• Designed and implemented strong ITIL-based change management for infrastructure teams including metrics-based reporting.• Managed the development and implementation of infrastructure IT compliance program to meet PCI & Model Audit Rule requirements.• Reduced highest volume of IT Service Desk requests by implementing end-user self-service password management solution.
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Manager, Windows & Network InfrastructureBluecross Blueshield Of Tennessee Sep 2004 - Nov 2009Chattanooga, Tn, Us• Leadership of teams responsible for engineering, operations and support of Windows Servers, Network, Messaging, Systems Management, Workstations, and IT Procurement. • Administered $20 MM annual IT budget; sourced and negotiated enterprise agreements for server hardware, network services, and complex software license agreements.• Oversaw the design, build, and migration of the network infrastructure and Intel-based systems from existing data center to new enterprise data center. • Implemented enterprise telecommuting solution to fulfill immediate corporate need for 400 employees to work remotely, resulting in avoidance of additional corporate facilities.• Managed implementation and operation of company-wide Fax solution for enterprise level electronic faxing needs, resulting in savings on faxing equipment, maintenance, and paper.• Led development and implementation of division-wide, ITIL-based incident management processes and procedures with established mean-time-to-restore objectives.
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Supervisor, Network ServicesBluecross Blueshield Of Tennessee Sep 2000 - Sep 2004Chattanooga, Tn, Us• Managed team with responsibility for Workstation configuration, deployment and support, IT Procurement, Asset Management, and Network Printers. • Achieved 99% leased asset return rate by implementing IT asset management solution for infrastructure hardware and software portfolio.• Led planning, business unit testing and implementation of Windows XP & Office 2000 migration.
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Business Recovery CoordinatorBluecross Blueshield Of Tennessee May 1997 - Sep 2000Chattanooga, Tn, Us• Implemented contingency planning software and worked with IS and business operations management to develop and maintain business contingency and IS disaster recovery plans.• Coordinated semi-annual IS disaster recovery exercises including exercise planning, facilitation and post-test reporting to identify recommended enhancements.• Conducted annual mock tabletop walk-throughs with all business units.
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Manager, Public RelationsBell/Cabrera Communications 1995 - 1997
Jennifer Weaver Skills
Vendor Management
Process Improvement
It Service Management
Program Management
Leadership
Disaster Recovery
Project Management
Itil
It Strategy
Hipaa
It Management
Health Insurance
Management
Change Management
Team Leadership
Analysis
Training
Integration
Cross Functional Team Leadership
Operations Management
Security
It Infrastructure Management
Information Technology
Business Process Improvement
Contract Negotiation
Strategic Communications
Leading Change
Culture Change
It Operations
It Infrastructure Operations
Business Continuity
Telecommunications
Jennifer Weaver Education Details
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University Of Tennessee, KnoxvilleCommunications - Public Relations -
Vanderbilt UniversityExecutive Education Program
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The University Of Tennessee At ChattanoogaBusiness Administration
Frequently Asked Questions about Jennifer Weaver
What company does Jennifer Weaver work for?
Jennifer Weaver works for Bluecross Blueshield Of Tennessee
What is Jennifer Weaver's role at the current company?
Jennifer Weaver's current role is CIO at BlueCross BlueShield of Tennessee.
What is Jennifer Weaver's email address?
Jennifer Weaver's email address is sk****@****ast.net
What is Jennifer Weaver's direct phone number?
Jennifer Weaver's direct phone number is +142353*****
What schools did Jennifer Weaver attend?
Jennifer Weaver attended University Of Tennessee, Knoxville, Vanderbilt University, The University Of Tennessee At Chattanooga.
What skills is Jennifer Weaver known for?
Jennifer Weaver has skills like Vendor Management, Process Improvement, It Service Management, Program Management, Leadership, Disaster Recovery, Project Management, Itil, It Strategy, Hipaa, It Management, Health Insurance.
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