Jennifer Webb Email and Phone Number

Business Insights manager of four experienced actuaries. Team responsibilities include risk based capital parameterization, infrastructure for the Plan, Strategic Business Review, and Country Underwriting Plan, and actuarial business partnering for Alternative Markets.

Special lines pricing actuary, focusing on Construction Professional Liability, Real Estate E&O, Miscellaneous E&O (Pro Plus), and Security & Privacy

Pricing Analytics & Technical ExcellenceLead a team to create a pricing dashboard, designed to monitor the accuracy of pricing tools, performance management leading indicators, and pricing governance, on a visual platform (Tableau)Lead Technical Price Certification, which evaluates whether a portfolio’s pricing is considered robust enoughActed as a SME for the Global Profitability Review. Moved the Profitability Reviews from Finance to Underwriting, redesigning process, refocusing communication on underwriting actions, and overhauling exhibits (content, appearance, and streamlining creation). Received a Silver Award for these efforts.Acted as a SME for the team that explored creating a single pricing tool for the entire North American portfolio. Compared methodologies across ten largest pricing tools, making recommendations to be used in the future state on the P&C Load and Expenses.Assessed the Canadian Pricing Tool Landscape, documented project plan on how to improve, and tracked progress on action items.

Middle Market Commercial Actuarial Business Partner. The liaison between the underwriting strategic leaders and the Actuarial Center of Excellence. Presented the Middle Market Commercial Profitability Review. Subsequently, produce deep dives to better understand drivers of loss ratio, and helped develop strategies to improve the portfolio, such as the rising concerns about tornado/hail claims. Developed new methodology for forecasting managed care recoveries, concentrating on the correlation between paid medical losses and managed care recoveries. Managed a team of 5-6 actuaries and actuarial analysts responsible for completing the Commercial Markets profitability review analysis, monthly PATH reporting, Book Health Report, and other reports. Served as an actuarial manager subject matter expert in the PathwayZ project, which defines needed skills for various job profiles.

Main responsibilities:Managerial: within the Strategic Analytics group in the Actuarial Center of Excellence, I manage a team of nine direct reports.Profitability Reviews: responsible for producing the Commercial Markets profitability review including data preparation, analyses, and presentation to the Actuarial CoE. Commercial Markets includes sub-business units Construction, Middle Market Commercial, Energy Casualty, and Environmental as well as part of Programs (Group Captives and Segmented Programs). This analysis is semi-annual, and is the basis for strategic decisions by senior management. Financial Plan and Monthly Forecast: support the planning and forecasting process by providing loss ratio direction and RBRM estimates. Reporting: responsible for monthly rate monitoring, large loss reports, frequency tools, and miscellaneous data extracts.Account Tiering: segment Commercial Markets accounts into quartiles that differentiate the level of profitability. This allows the business to vary rate and retention strategies effectively.Actual vs. Target (AvT): maintain the AvT tool that projects ultimate loss ratios at the policy level, allowing underwriting management to look for areas of growth or rate need. This tool uses data and parameters from the Profitability Review.Main achievements: The Actuarial team in North American Commercial went through a major reorganization in February 2010. Not a single member of my team had ever worked on a Profitability Review prior to 2010, but we managed to take on this enormous task, and we completed it accurately and on time.I was the actuarial Subject Matter Expert in the design of a new planning tool. The intention is to implement the tool in 2011 within North American Commercial, and to roll out the tool to the rest of General Insurance over the following years.

Main responsibilities: Within the Portfolio Analytics team I worked primarily on the Financial Planning process.Financial Plan and Monthly Forecast: I modified a planning tool that was designed for Commercial Markets and expanded it for use across all of North American Commercial. This required populating the tool with historical data from our accounting system, as well as loss ratio data from our profitability reviews. Main achievements: I worked with actuaries throughout the organization in order to populate the tool. This allowed me to build relationships with actuaries across business units and at all levels, which exposed me to a wide variety of Zurich's business.

Main responsibilities:Large Account Pricing: reviewed the pricing of individual Global Corporate accounts, including risk transfer determination on captive reinsurance deals. Reviewed accounts in Technical Underwriting Reviews and provided training to underwriters where needed.Rate Monitoring: completed monthly rate monitoring process for Global Corporate property business.Pricing Tool Support: supported the Global Corporate Property Workstation. Main achievements: I created a method of allocating actual charged premium to each location/peril combination that was compliant with rate filings in every state and/or country, as well as being proportional to technical price. This algorithm was added to the Global Corporate Property Workstation. This allowed Global Corporate to rely on the premium coding by peril, as well as guarantee compliance with rate filings.

Main responsibilities:Reserving: completed gross reserve analyses of guaranteed cost workers compensation for Global Corporate and North America Commercial BUs. This included calculation of the workers compensation tabular discount for Annual Statement reporting, and the calculation of retro premium reserves over all lines. Booking: analyzed the ceded loss ratios for auto, general liability, and workers compensation on business with captive agreements on a quarterly basis. Main achievements: I learned the basics of the reserving and began building my network within Zurich.