Jennifer Weldon Email & Phone Number

Parkville, MD, US

Baltimore, Maryland, United States

Hunt Valley, Maryland

Responsible for up to 13 agents to build, promote and lead into a high performing team that meets and exceeds metric goals. Provide leadership, guidance and assistance to agent-level teammates through mentoring and training on collections policies and procedures by answering account inquiries and managing escalated calls. Execute feedback on teammates.

Hunt Valley, MD

Resolved complex customer issues while negotiating immediate or extended payment arrangements. Strategize payment options for each customer to ensure necessary actions of debt repayment with the ability to adapt to individual calls to provide the best solution. Analyzed queues to formulate daily strategies for team to execute to meet and exceed monthly.

Pikesville, Maryland

Coordinated with Store Manager and Assistant Store Managers to ensure a guest has great experience by maintaining a well-stocked and well-merchandised department. Controlled shrink to achieve department target inventory and sales goals by maintaining accurate signage and pricing. Possess ability to lead and manage team members in various tasks within.

Myrtle Beach, South Carolina Area

Establish and maintain a professional environment, ensuring the best possible experience for customers and sales associates.Ensure compliance to company policies and procedures through proper handling of all transactions and returns according to established company procedures. Maintaining merchandising standards for register end caps for neat, organized.

Myrtle Beach, South Carolina Area

Collaborated with leadership to oversee and drive daily sales performance. Designed and maintained visual merchandising to generate daily sales. Supervise, coach and counsel staff on sales program to optimize performance. Prepare extensive cash reports, daily operating results and identify monthly areas of opportunity to meet and exceed divisional sales.