2012-2013 Fairfield Residential Boston/Southern New HampshireRegional Manager responsible for a portfolio of seven properties totaling 2,500 units in the Greater Boston and suburban markets as well as Southern New Hampshire Transitioned privately held, owner managed portfolio to operate successfully within the Fairfield performance and operating standards. Developed reposition plan for a predominantly student property to operate more successfully as a standard mixed demographic community. Worked directly with both internal and external clients and asset managers collaborating to develop effective strategies to maximize performance and NOI of each asset. Developed and maintained successful relationships with owners and investors creating an atmosphere of trust in the management of their assets. Developed action plans for struggling communities which resulted in occupancy recovery of 6% and rent growth of 5% within four months. Initiated modification of renovation specifications in order to allow Boston submarket property to compete more effectively with downtown product resulting in 3% immediate increase in rents with minimal increase in costs. Consistently met and frequently exceeded budgeted NOI for the portfolio.

Responsible for a portfolio of up to nine properties totaling 1,700 units including market, tax credit and mixed use communities.Managed three successful new development projects working with the construction team from planning through lease-up with results ahead of schedule and exceeding income projections by 10%.Transitioned volatile portfolio from B-C product through dispositions, developments and lease-up to current A+ portfolio within a period of four years. Achieved occupancy, income and lease-up goals, maintained team motivation and retained top performers during portfolio transition.Portfolio consistently achieves top Net Promoter Scores In new customer and relationship surveys.Develop marketing and pricing strategies as well as operating plans for each community that have produced YOY new rent increases over 11%.Developed new operating models and procedures in staffing, training and apartment turnover which resulted in higher level of efficiency and cost savings.Complete responsibility for the portfolio's financial performance from budget preparations through savings and variance reporting.Key participant in the development of the company's learning maps and scorecard programs. Currently responsible for reinventing the role of our front desk in the operations at our communities in order to achieve goal of providing "world class service".

responsible for a portfolio of 1,400 market rate and subsidized apartments in two states. Managed two new construction properties from lease-up to stabilization. Responsible for day to day operations of portfolio of all properties including staffing, budgeting, capital improvements, compliance and marketing .Managed the lease up of two new construction projects. Exceeded lease up projections by five months.

Developed criteria and reporting mechanism for property auditing initiative.Performed property audits for all sites in the Dolben portfolio.Initiated and assisted in the development of procedures for the standardization of Dolben lease paperwork and office policies.Provided training to new and current property managers throughout the portfolio.Acted as interim manager for several properties that needed assistance with operations, occupancy and training.Made assessments of troubled properties and made recommendations to the Vice President of Property Management which resulted in increased rental income of up to 15% and occupancy increased from 89 to 95% in three months.