Develops and executes strategic and operational business plans that achieve organizational mission and financial goals. Directs marketing and business development initiatives that achieve or exceed growth targets while improving quality of customer and partner relationships. Leverages technology solutions when appropriate and acts as a liaison between Operations, IT, and external partners as necessary. Leads high-performing and results-oriented teams through a collaborative and inclusive leadership style that empowers each individual to complete projects on time and within budget. Communicates effectively and enjoys working with external and internal clients, across all departments, and with all levels of the organization – from interns to senior leadership. Has an excellent combination of strategic, creative, and quantitative skills; is detail-oriented while also innovative and agile, quickly adapting to necessary changes.